SeaBank - Customer Operations (Contract-Based)

Date Posted: 30+ hari yang lalu

Salary:

Jakarta

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Job Description

Validate customer’s identity

Listen to customers’ complaints/ feedback, do necessary checks, and consolidate the discussion points into a report

Take required actions (eg. solve on the spot or escalate to respective business units)
Min. D3 from all major

At least 1 years of working experience as an Agent in the contact center

Customer Service oriented

Attention to details and critical thinking

Strong interpersonal and communication skills

Able to act and adapt fast to a new task

Able to communicate in English would be a plus

Good phone etiquette and Have good written communication skills

Comfortable with shifting schedule

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Job Detail

Job Id

c2f0de67b5a4a3a3
Location

Jakarta
Company

Shopee
Type

Private
Employment Status

Permanent
Positions

Available
Career Level

Experience
Gender

Male/Female