Date Posted:

Salary:

Job Description

Outlet Operation

Perform opening/closing side duties as assigned and set all tables according to standards and procedures
Deliver F&B services in accordance with departmental standards and procedures
Check on a table setting, cleanliness, and side station preparation as per work station assigned prior to the start of operation
Greet all patrons warmly upon arrival at the door and escort them to the table
Ensure that all food & beverage are served according to service standard
Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature
Try to remember individual patron’s names and their preferences to extend a personalized service
Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross-sell another dining venue when an outlet is full
Thank all patrons for patronizing the outlet upon their departure
Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area
Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
Report any complaints, incidents, or other irregularities to management
Assist other Food & Beverage outlets with their operations during peak times or when required

Other Responsibilities

Maintain complete knowledge of all F&B services, contents & preparation methods, outlets, and hotel services/features
Be well versed in hotel fire & life safety/emergency procedures
Attend all briefings, meetings, and trainings as assigned by management
Report for duty on time wearing clean and complete uniform at all times
Maintain a high standard of personal appearance and hygiene at all times
Perform other reasonable duties assigned by the Management of the Hotel

Work Experience

Knowledge and Experience :

Secondary / High school education
Additional certification(s) in Food & Beverage will be an advantage
Good reading, writing, and oral proficiency in the English language
The ability to speak other languages and a basic understanding of local languages will be an advantage
No experience is required

Competencies :

Benefits

Attractive package.
National and international opportunities in ACCOR group.
Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Learning programs through our Academies are designed to sharpen your skills.
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
Career development opportunities with national and international promotion opportunities.