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Job Description

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter. Job Description: Internally, this position will be known as Customer Issue Resolution Analyst. Job Responsibilities:
  • Process accounts and incoming payments in compliance with financial policies and procedures
  • Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data
  • Prepare bills, invoices and bank deposits
  • Verify discrepancies by and resolve clients’ billing issues
  • Facilitate payment of invoices due by sending bill reminders and contacting clients
  • Generate financial statements and reports detailing accounts receivable status
  • Handles customer inquiries/complaints of moderate scope and complexity such as product returns/exchanges, pricing issues, and suggests improvements to respective department(s)
  • Analyzes, recommends, and suggests alternative solutions to meet customer needs and/or account specific needs.
  • Generate and analyze report related to metric and provide root cause analysis on outlier data and identify potential improve actions.
Required Experience/Qualification:
  • Has at least 3 years of relevant work experience in Account Receivables/Collection
  • Has solid understanding of basic accounting principles, fair credit practices and collection regulations. Proven ability to calculate, post and manage accounting figures and financial records
  • Has good hands-on SAP experience
  • Proficient in English and in MS Office especially advanced Excel
  • Customer service orientated, with strong negotiation skills
  • Has a high degree of accuracy and attention to details
#LI-DNI Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter @3M. Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M’s business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.

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Job Detail

  • Job Id
    441a7fc553843f43
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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