Baru Area Operations Supervisor

Date Posted: 4 hari yang lalu
Salary:
DHL Express
Jakarta
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Job Description

(200025G)

Indonesia-DKI Jakarta-Jakarta | Full-time | Permanent | Standard
Role Summary: Monitor the Non-Metro and Secondary Gateways Operations Group by planning and implementing strategies to ensure improvement in both service and transit time performance whilst managing costs. Manage in a high pressure, changing environment with demands from both internal & external customers, locally, regionally and globally.
Main Responsibilities:
  • Achieve agreed market leading Transit Time, Data Quality and Service Performance targets.
  • Manage the measurement, monitoring and actions for improvement.
  • Implement the Operations component of Annual Operating plans in tandem with the Regional strategies.
  • Ensure country operational practices and procedures are compliant with regional and network operation policies.
  • Support the business acquisition process and provide after sales support in order to achieve revenue and profitability targets.
  • Work with Customs Clearance Manager to agree on how to maximize revenues by picking up shipments late and clearance ratio by start clearing them early enough.
  • Communicate regularly with Ground Operations Manager to identify and resolve operations issues.
  • Monitor operating plans in various distribution centers and allocate resources as necessary.
  • Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.
  • Determine organization structure, roles and responsibility and performance targets for the function.
  • Identify training needs and opportunities to develop a highly skilled functional department.

Requirements:
  • Bachelor Degree (or equivalent)
  • 3-5 years’ experience in DHL Express Indonesia, preferably in ID Network Operations
  • Excellent software skills (Word, Excel, PowerPoint, etc.), preferably DHL Operations system
  • Communication skills (English), spoken and written
  • Well-developed planning and organization skills
  • Challenges self and others to exceed standards and achieve extraordinary results
  • Experience in implementing change
  • Willing to travel within Indonesia area

Posting Legal Entity DHL Indonesia Express Logistics

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Job Detail

  • Job Id
    2594e90d678eac79
  • Location
    Jakarta
  • Company
    DHL Express
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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