IT Officer

Date Posted: Posted12 hari yang lalu

Salary:

Central Java

Job Description

JOB DESCRIPTION

Responsible for system maintenance and improvement of the quality of guestroom experience through support provided to the guests and internal teams
Provides a Helpdesk facility providing a user support function that covers all hotel/operation application products. In this function the position evaluates whether this can be supported internally or by outsourced support.
The management of end user IT Support to adhere to the following:
Logging of support calls and respective corrective action
Ensure prompt follow-up of support calls from end-users
Coordinate & follow-up of support issues with suppliers
End User Training

WORK EXPERIENCE

Graduate of any Computer related course. CCNA Certified, Microsoft Professional certified is a plus.
Atleast 2 years experience in Hotel IT environment
Working knowledge on Simphony POS, Opera PMS and S&C

BENEFITS

Employee benefit card offering discounted rates in Accor Hotels worldwide.
Develop your talent through learning programs by Academy Accor.
Opportunity to grow within your property and across the world!
Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.