- Candidates must possess at least a diploma in a relevant field
- Experience min 3 years in the related field is required for this position, preferably in Banking/ Financial Service/ Fintech
- Experience has call center staff experience and has manager experience (team: more than 7)
- Strong communication skills with proficiency in English
- Excellent leadership and negotiation skills
-Experience with MS Office, especially MS Excel
- Experience handling inbound (complaint & FAQ) and outbound (payment reminder) call
- Resolving customer issues quickly and efficiently queries through phone, chat, and email
- Willing to join ASAP
- Placement Head Office Kuningan South Jakarta
Job Type: Full-time
Ability to commute/relocate:
Education:
Experience:
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