Job Description

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

Working Arrangement

Hybrid

Job Description

The opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering External Communication with the resources to solve critical problems for the future of our business, which is why we need you.

Manulife External Communication will be mindful of risks inherent in own jobs on a day-to-day basis and work within the boundaries of the Company's policies and practice standards that are relevant to roles and activities.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

We are looking for someone with:

o Bachelor Degree Holder

o At least 5 years experience as External Communication at Insurance Company

o Excellent written and verbal communication and project management skills

o Ability to multitask and work in a fast-paced environment

o Proficient in Microsoft Office products, Word, Outlook, PowerPoint and Excel

o Critical and creative thinker. Applies intellectual curiosity to all aspects of this role.

o Proofing skills

o Must be self-directed and demonstrate the ability to educate and influence others

Nice to Haves:

· Ability to build and manage relationships with the key internal stakeholders

On the job you will:

Media Relations

• Support the execution of press conferences, executive interviews, and other media events.
• Actively build relationships with key media people influencers to Manulife profile.
• Assist the execution of crisis communication plan.
• Assist with any other aspects of the Company’s media work as directed by Head of Corporate Communications & PR.

Content Development

• Plan, edit and write content for a variety of internal communications mediums, such MF Central, staff newsletters, customer newsletters, sales newsletters, human resources communication, social media posts, etc.
• Write promotional materials, website content, articles, publications and other communication materials as required.
• Help produce communications materials for public relation purposes, including but not limited to annual report book, press releases, fact sheets, executive talking points, key messaging/core brief, cheat sheet, briefing document, etc.
• Develop communication plan and draft key messages and content for specific initiatives or projects
• Draft speeches and scripts from senior executives for presentation to employees, sales forces, business partners, journalists in written or spoken form.
• Provide corporate & channel-specific communication translation.
• Review and edit copy ranging from marketing collateral, letter text, business unit-specific communication materials.

Social Media

• Day-to-day liaison with social media and digital vendor for regular (bi-weekly basis) and campaign-related editorial plans.
• Liaise with regional team in regard to social media topics
• Act as the Company’s official Facebook, Twitter and Youtube account administrator to share information to public.
• Facebook community management: approving requested contents from Manulifers (members of FB Community), regularly make interactive quizzes to attract more members

Others

• Assist in any marketing activities as part of the integrated marketing strategy to strengthen Manulife’s brand image and position.
• Work with external and internal parties of the company to ensure effective communication and timely deliverables of communication programs.
• Act as an employee communication and distribution communication administrator to share information to employees and sales force.
• Act as a Facebook Social Community administrator to share information to employees.
• Act as the Company’s official Facebook, Twitter and Youtube account administrator to share information to public.
• Manage, monitor and handle administrative process required for any corporate communication matters (payment, bidding, agreements, and evaluation form).
• Provide reports to the Head of Corporate Communications & PR as required.
• Sending regulary birthday cake to journalist
• Perform all other duties as assigned.

Our commitment to you

• Our mission; to be a part of making Decisions Easier and Lives Better
• A leadership team dedicated to your growth and success
• A bold ambition and set of goals to be a leader in driving transformation in our industry
• Our best. Every day.

Learn more about opportunities with us at jobs.manulife.com

Every career at Manulife provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today!

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock and Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com .

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance , annuities , investments , 401(k) plans , and education savings plans . Additional information about John Hancock may be found at johnhancock.com .

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .