RESTAURANT MANAGER

Date Posted: Posted27 hari yang lalu

Salary:

Jakarta

Summary

To fully understand and strictly adhere to all of the policies and procedures outlined in the Departmental Operations Manual.
To respond to the results of guest satisfaction surveys and ensure the relevant changes are implemented.
To be fully aware of all activity within the Hotel on a day-to-day basis.
To manage the outlets efficiently according to the established concept statement providing a courteous, professional, efficient, and flexible service at all times
To be a hands-on Manager and be present at all times on the floor, especially during busy periods.
To have full working knowledge and capability to supervise, correct and demonstrate all duties and tasks.
To ensure all associates deliver the brand promise and provide exceptional guest service at all times.
To keep a positive and professional relationship between Restaurant Service and Restaurant Kitchen associates.
To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

Qualifications

Indonesian Nationality with a degree in Hospitality or Business Management
Has minimum 2 (Two) years experience in a similar position in 5 (five) stars International Hotel Chain
Previous pre-opening experience in Luxury Hotel or international experience are advantages
Strong in leadership and business acumen
Excellent English communication skills, strong guest service mindset and people management & development skills