Date Posted:
Salary:
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Job Description

Tanggung Jawab Pekerjaan

  • Handle general inquiries from customer
  • Respond to inbound phone and email from customers
  • Make outbound calls to customers to follow up on transactions
  • Liaise with internal units to ensure that transactions are settled promptly and accurately
  • Identify and fulfill customers’ need appropriately
  • Provide support to processing team
  • Effectively answer customers’ transaction enquiries as well as take ownership to resolve customer issues
  • Record all customer interaction in our Customer Relationship Management System.

Syarat & Keahlian

  • Preferable Male
  • Max 35 years old
  • Candidate must possess at least a Diploma in any field
  • Fresh graduate are encouraged to apply
  • Have strong verbal and written communication skills in English
  • Pleasant voice tone and pitch
  • Customer Services / Call Center experience is an advantage
  • Candidate who can start Immediately advantage
  • Applicants must be willing to work in Shifting
  • Willing to work over time to finish deadlines
  • Able to work in a team & under pressure

Pengalaman

Fresh graduate

Benefit

Komisi

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Job Detail

  • Job Id
    c62c1b3e786c933a
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

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