Date Posted:
Salary:
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Job Description

  • Key Responsibilities:

    • Management of country repair center
    • Implements after sales hardware support strategy for new POS terminals
    • Lead all Repair Centre setup, qualification and audit activities
    • Monitor and ensure that all regional KPIs and P&L reports meet the specified targets for all repair services within the region
    • Implements process & improvement to all POS and PCBA repair services within the region
    • Provide hardware technical information on products, spare parts, repair and security tools setup, installation, and maintenance to Ingenico subsidiaries, clients, and partners
    • Investigate and resolve hardware related issues in the field reported by Ingenico subsidiaries, clients, and partners
    • Implement maintenance and repair training programs to Ingenico subsidiaries, clients, and partners.
    • Provide guidance to Ingenico subsidiaries, clients and partners on product specifications, preventive, corrective maintenance, and best practices for repair.
    • Validate repair system software and diagnostic application changes prior to releasing to Ingenico subsidiaries, clients, and partners.
    • Troubleshoot and provide repair guidance to the component level on complex PCBA issues.


    COMPETENCY SPECIFICATION


    Core Competencies:

    • Ability to implement business strategy
    • Experience in repair KPI and P&L
    • Able to work independently with minimum supervision
    • Able to quickly learn new systems and technology
    • Good writing and oral communication skills


    Functional competencies:

    • Extensive experience in the management of repair centres, repair KPIs and P&L.
    • Knowledgeable on basic repair and electronic principles
    • Knowledgeable of the latest technology i.e., Wi-Fi, 4g, 5G, NFC, Bluetooth, Android
    • Exposure to POS terminal or related devices will be an added advantage


    Languages     (good level required / advantage):

    • English and Bahasa Indonesia

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Job Detail

  • Job Id
    b12a75a37750292e
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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