Baru Commercial Supply Associate

Date Posted: Posted8 hari yang lalu
Salary:
Ninja Van
Jakarta
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Job Description

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
As Commercial Supply Associate you will be responsible in contribute to Ninja Direct GMV growth by offering sourcing as a service to Ninja Direct customers. Main responsibilities include, identifying the right target audience, working with the China sourcing team to fulfill sourcing requests from the customers, achieving monthly sales target.

Provide high quality service to customers, and be responsible for bridging communications between sales and sourcing team when a problem arises. Ensure that service fees are charged and margin targets are met.
Lastly, you will also be responsible for working with china commercial team to engage potential customer leads

Key Accountabilities

    • Assist in the implementation of ID (Indonesia) FFY (Find For You) focused initiatives, targeting new acquisitions and ensure healthy retention rate
    • Collaborate with the CN (China) Commercial team by assisting in contacting and filtering of leads from CN (China) commercial team
    • Educate Ninja Direct Sales team in filtering the sourcing requests and guide them on understanding customers' sourcing requirements
    • Be responsible to upkeep good relationships with VIP shippers and work with China team to expand VIP customers' wallet share
    • Maintain customer satisfaction by ensuring all sourcing related enquiries are adequately handled by the team, and by ensuring all disputes are settled in a timely and fair manner.

Requirements

    • Experienced in logistics industry 2 - 3 years
    • Bachelor’s degree in E-Commerce, International Trade, Supply Chain, Logistics
    • Proficiency in English is a must
    • Proficiency in Mandarin is a plus
    • Strong communication skills Exceptional communication skills
    • Able to work on projects independently with strong time management skills
    • Proficiency in Google Suite
    • Proficiency in Microsoft Office
Submit a job application By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the “Notice”) and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the “Company”) for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.

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Job Detail

  • Job Id
    b0fcb41209a5ae07
  • Location
    Jakarta
  • Company
    Ninja Van
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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