Final Year Student or Fresh graduate from any majors (Business, Management, Statistics, Mathematics, or Psychology is preferable)
Strong critical thinking, analytical skill, problem-solving capabilities also decision-making skills.
Great team player with the ability to work with minimal supervision also Fast-paced, independent thinker.
Good communication skills and proficient in english, both verbal and written
Superb in processing data (collection & analysis) and expert in operating excel
Good stakeholder management and demonstrated leadership abilities in projects
Job Description:
Analyze data and assist the Service Quality & Experience team also provide recommendations for operational improvements
Coordinate with different internal stakeholders to ensure close collaboration within different functions
Ensure customer complaints are attended to in a prompt manner and satisfactorily resolved.
Plan, execute, and oversee inspection and testing of handling process to customer also confirm quality conformance to specifications and quality deliverables
Propose a sustainable workflow for several key projects that can grow our metrics
Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).
Engage guests in conversation regarding their stay,â¦
Manage and coordinate external suppliers including favourable contract negotiation.
Develop program concept, oversee planning and execution of offline marketingâ¦
They would also work on the latest cutting-edge internet/software technology.
Test engineers would need to be able to lead and implement the test strategy,â¦