Job Purpose
Part of the core GrabFood Central Sumatra team, to lead and grow the business
Monitor and drive improvements in the city performance, understanding local city dynamics by area and time, to lead growth by improving customer experience, utilising grab funded promotions, growth campaigns
Build strong local operational processes, working with local and country teams
Key Responsibilities:
Functional
Responsible for monitoring and improving overall city marketplace performance. This includes building processes to monitor real-time activities on the ground, and implementing operational fixes to improve eater experience and market exposures
Proactive collaboration with local Sales teams as well as country teams and product teams to consistently improve campaigns to boost visibilities, attract eaters also balance ROI of investments
Manage local team for on ground operational work.
People
Key Requirements:
Minimum 1-2 years of relevant work experience in consulting, operations management, financial services, or start-up/tech industry
Strong analytical ability, comfortable with analyzing data to make decisions
Strong people and stakeholder management experience
Understand how to build processes, with great communication/interpersonal skills
Able to communicate in English, including reading/writing
Willing to be hands on as needed and proactively assume responsibilities and ownership
Ability to work independently and deal effectively with complex, changing and ambiguous environment
Location in Pekanbaru/ Batam area
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