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Job Description

The Deputy Client Manager is responsible for managing her/his project teams’ performance as it relates to client service and quality control. S/he will understand Edelman’s various Communications Marketing processes/approaches and capabilities, including public engagement, message workshops, master narrative assignments, brand engagement and stakeholder mapping exercises, and be able to recommend appropriate tactics to clients and lead small teams on project implementation.

What you will be doing

    • Plays a major role in the research, planning and development of comprehensive Communications Marketing campaigns
    • Serves as daily client contact and as client lead when appropriate (for mid-size projects / clients)
    • Helps manage client’s day to day activity/ program, including client budget issues to resolution
    • Elevates problems to superiors and solicits counsel when needed and appropriately
    • Demonstrates proficiency in writing skills to craft internal and client correspondence, communications plans, press materials, new business proposals, etc.
    • Ensure high execution standard in development of tactical plans/media relations, including creating and driving outreach plans, message development, management of events, growth of contact network and effective pitching and training of spokespersons on speeches and presentations
    • Demonstrates practical and advanced understanding of visual communications, social media and the digital landscape and how to incorporate into client programs
    • Generates original ideas for sustainable online community engagement, helps integrate them into plans and measures and evaluates them to ensure they contribute to client goals
    • Fosters relationships with third-party influencers and internal business partners
    • Generates original ideas for sustainable online community engagement, helps integrate them into plans and measures and evaluates them to ensure they contribute to client goals
    • Support network / industry clients and participates in relevant professional organizations and networking activities that will grow Edelman brand recognition and own reputation
    • Contributes to new business process, including identifying new business opportunities
    • Participates in integrated teams to provide clients and prospects with the most compelling team and proposal
    • Oversees junior staff’s work products to ensure quality and consistency

What we are looking for

    • At least four years of relevant experience in Corporate Communications and/or related fields, including research and statistics, management consulting, media or publishing
    • A bachelor’s degree in International Relations/Public Policy/Law/Statistics/Mathematics or a relevant field from an accredited college or university (Master graduates preferred)
    • Proven ability to manage medium size projects and small teams on one or more sizable accounts
    • A comprehensive understanding of his/her clients’ businesses and their missions, as well as their key stakeholders: consumers, employees, investors, regulators, media, vendors, partners and other businesses/organizations, etc., and will be able to impart this knowledge to account team members
    • Excellent written and verbal communications skills and demonstrated ability to delegate tactical assignments and accurately judge and edit work of others
    • Familiar with best practice integrated Communications Marketing tactics and tools and will be able to recommend them to his/her clients
    • Have good project management skills, if possible either Public Affairs or development/societal issues exposure
    • Fluent in English both in speaking and writing

Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act with certainty, earning the trust of their stakeholders. Our honors include the Cannes Lions Grand Prix for PR; Advertising Age’s 2019 A-List; the Holmes Report’s 2018 Global Digital Agency of the Year; and, five times, Glassdoor’s Best Places to Work. Since our founding in 1952, we have remained an independent, family-run business. Edelman owns specialty companies Edelman Data & Intelligence (DxI) and United Entertainment Group (entertainment, sports, lifestyle).
For more information please visit: www.edelman.com

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Job Detail

  • Job Id
    853fd407068dbe46
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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