Baru Regional Quality & Customer Service Manager (Automation)

Date Posted: PostedHari Ini
Salary:
Batam

Job Description

An attractive Regional Quality & Customer Service Manager (Automation) job with managerial opportunities has become available at a prestigious multinational based in Batam.

About the Regional Quality & Customer Service Manager (Automation) Role:
This is a great opportunity for the Regional Quality & Customer Service Manager and the main responsibility is be the advocate of customer-centric behaviour and its dynamics in the organisation.

Key Responsibilities:

  • Drive a high-performing supplier quality culture through proper parts qualification, process audits and performance reviews to ensure the supplier has zero impact in offer quality and business performance
  • Develop the critical component reliability testing and laboratory to anticipate potential field failures
  • Systematic reduction of end-to-end non-quality top contributors that can lead to customer complaints: in-process/manufacturing quality, outgoing quality, surveillance test
  • Promote a customer-centric culture in the organisation via Supplier Kaizen, quality culture awareness campaigns, etc.
  • Work with the internal stakeholders to identify pain points and systemic issues that can lead to customer dissatisfaction

To succeed in this role you must have knowledge in digital tools like tableau, minitab, salesforce, Vision Inspection Systems, AI IIOT, Machine Learning, etc.

Key Requirements:

  • B.Eng in electrical/electronics/mechanical/industrial or equivalent
  • 10 years of experience in leading quality in an industrial environment and equivalent roles
  • Good command of English
  • Six Sigma GB/BB certified, ISO Lead Assessor or Internal Auditor trained, Lean Expert knowledge is an added advantage
  • Willing to work in Batam

This leading firm has an outstanding international reputation in its field and great value is placed on training and development.

If you have a successful track record of quality and customer service and enjoy working in a team environment, you can take your career forward with this exciting Regional Quality & Customer Service Manager (Automation) role.

Apply now or contact me to discuss this new opportunity.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.


An attractive Regional Quality & Customer Service Manager (Automation) job with managerial opportunities has become available at a prestigious multinational based in Batam.

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Job Detail

  • Job Id
    5a015afeaade0c1c
  • Location
    Batam
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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