Supporting aftermarket services, site survey/site measurement and in-house support.
Duties & Responsibilities
1. Adhere to Safety procedure and policies in accordance with safety management system. Including:
2. Adhere to Quality procedure and policies in accordance with the Integrated ISO Management System (9001; 14001; 45001) (where applicable) quality assurance system. Including:
3. Comply to Smiths etic policy and regulation
4. Comply with all SHE law and regulations
5. Installation of seal at site / customer facility
6. Commissioning of the machine after installation
7. Trouble shooting
8. Provide training
9. Provide report for every cases and activities
10. Conduct failure study to find root cause with cause and effect diagram
11. Provide recommendation for any modification to engineering and customer whenever necessary
12. Ready to support customers on call and regular basis
13. Promoting John Crane products to customer
14. Supporting sales team on technical discussion with customer
15. Supporting organization/department to achieve business unit indicator (KPI)
16. Building good rapport of John Crane in front of customer
17. Conduct mechanical seal inspection, inspection report and seal repair recommendations.
18. Repair the seal – cleaning – lapping – assemble & testing
19. Capable to operate SAP to support business activities
20. Capable to communicate effectively inter department
21. Supporting 5S
22. Supporting CI/Kaizen
23. Assemble and testing for new seal before deliver to customer
Diversity & Inclusion
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
The Individual
Minimum Education required (specific field or equivalent):
Bachelor Degree or Diploma in Mechanical engineering, majoring conversion energy
Minimum years of experience in role:
3 years for diploma degree and 1 year for bachelor degreePreferred Technical Knowledge and Skills (if any):
About Smiths
At Smiths we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers' evolving needs, and touch the lives of millions of people every day. We are a FTSE100, global business of around 23,000 colleagues, based in 55 countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity and supporting new homes. Our products and services are often critical to our customers’ operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with an almost 170 year history of innovation, and five global divisions, all experts in their field.
About John Crane
John Crane (www.johncrane.com) is a global leader in rotating equipment solutions, supplying engineered technologies and services to process industries. The company designs and manufactures a variety of products including mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 sales and service facilities in over 50 countries. Fiscal year 2016 revenue was greater than 1 Billion USD (£830m). John Crane is part of Smiths Group (www.smiths.com), a global leader in applying advanced technologies for markets in threat and contraband detection, energy, medical devices, communications, and engineered components.
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