Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.
We are seeking a business analyst to join our team to help translating business needs into a functioning set of systems and hardware that improve internal processes and overall business performance. To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.
Job Description
Perform Impact Assessments to validate the Change / Problem statements
Responsible to conduct and or to coordinate the business scooping session with the Business User to ensure quality Business Requirement Document (BRD) are produced within timeline.
Acquire stakeholder consensus and signoff on requirements
Handle the requirements from initiation to closure by working closely with business stakeholders and technology delivery teams, ensuring requirements are specified suitable for the intended audience and are understandable and unambiguous
Ensure defect free requirements through use of comprehensive and meticulous requirement elicitation techniques
Play a critical communications role by interacting with the user (business domain) and with the technology teams
Lead discussion with the project team to clearly identify results needed to achieve business goals and provide best solution
Proactively suggest process and system improvements which build sustainable business value
Experience and skills
Bachelor’s degree, preferably in a quantitative field such as System Information, Management Information or related field
Min. 3+ years of experience business analyst, and quality assurance is advantage.
Familiar with Requirements Gathering, BRD, FRD, USE CASES, UAT, Flowcar, API, etc.,
Basis knowledge in SQL queries and SCRIPTING is advantage
Experience of working in a collaborative, global team
Knowledge of Insurance is advantage
Good communication and interpersonal skills
Business analysis certification is advantage
Agile experience (must have)
Ability to make quick and informed decisions.
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with special requirements.
Kontrol atas kinerja operator di Line nya.
Kontrol absensi target dan Quality di Line nya.
Bertanggung jawab, disiplin dan bededikasi tinggi pada pekerjaan.