Nutanix is the global leader for Hyper-Converged Infrastructure solutions and we are seeking to expand our team. Nutanix Customer Success provides trusted resources who possess a wide range of industry experience to customers around the world. Nutanix Resident Consultants have a main focus on customer specified outcomes, provide technical leadership, advice around standard methodologies, and provide an expert viewpoint on the customer's needs.
Nutanix is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are looking for a Resident Consultant to work with one of our Top Customer in Indonesia.
Your responsibilities will include:
Assess current usage of Nutanix products (core and portfolio) and drive adoption
Understands Nutanix best practices, architecture, and engineering problem solving skills to present options to customer.
Ensure good customer experience by effective administration and support of customer's existing Nutanix environment, covering -
o Installation and configuration of Nutanix core products o Upgrades and patching
o Migration from 3-tier to Nutanix
o Cross hypervisor migrations e.g. ESXi to AHV
o Proactively monitoring of alerts and remediation
o Troubleshooting, performance and availability issues
o Capacity planning & reporting
o VM lifecycle Management (creation, deletion, cloning, snapshot etc.) o Collaborate with Nutanix support for advanced troubleshooting
o Participate in planning and execution of DR drills
Act as trusted advisor to customer while providing guidance on Nutanix best practices, reference architecture and validated designs.
Guide and mentor junior team members on day to day Nutanix Administration
Liaise with Nutanix support and/or 3 rd party vendors to troubleshoot and solve technical issues
Leverage Nutanix products and features to automate administrative tasks
Collaborates with the Nutanix Sales Team in identifying and communicating new opportunities as well as ongoing customer status and reporting.
Keep the customer well-informed by providing status reporting on projects, updates to software and any ancillary documentation.
Conduct PoCs for Nutanix portfolio products
Training and enablement of customer resources.
Requirements
Sound experience of 8 - 10 years in system administration and virtualization technologies
Excellent knowledge of Nutanix AOS/AHV and/or Hyper-V / VMware ESXi or other converged or hyperconverged platforms.
Able to independently analyse and diagnose highly complex problems across different platforms.
Customer centric approach, excellent communication skills
High level of comfort performing white boarding sessions, group presentations and other customer centric documentation.
Preferred Skills
VMware certification such at VCP or VCAP.
Nutanix NCP certified
Migration of workload, both P2V and V2V.
Understanding of storage technologies and data protection technologies like replication, snapshots, backup, restore, etc.
Exposure to Automation and scripting is preferred. Python/PowerShell scripting to automate tasks (Desirable)
About us
Founded in 2009 and headquartered in San Jose, California, Nutanix is a passionate team of 6000+ employees worldwide. Our people (we call ourselves “Nutants”) are the heartbeat of #LifeAtNutanix and one of the many things that makes Nutanix a great place to work at. We share an intellectual curiosity, a bias for action, and an obsession for our customers. We are builders and problem solvers with an entrepreneurial spirit. Above all, we celebrate what makes each of us unique.
We’re growing fast and disrupting the computing industry. Join us and make your mark.
About our business
Nutanix is a global leader in cloud software and a pioneer in hyperconverged infrastructure solutions, making computing invisible anywhere. Companies around the world use Nutanix software to leverage a single platform to manage any app, at any location, at any scale for their private, hybrid and multi-cloud environments.
We’re an equal opportunity employer
Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled.
We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment.
As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting CandidateAccommodationRequests@nutanix.com . #LI-ML1
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