Job Description

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

Job Description

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Recruitment Operations Coordinator with the resources to solve critical problems for the future of our business, which is why we need you.

Manulife Indonesia Recruitment Operation will be supporting primarily the Recruitment Administrative activities but also provide back up support to Learning Administration. The coordinator will also provide general assistance to the HR Operations team. The coordinator will liaise and partner with offshore coordinators to seek guidance to ensure overall support to key clients and stakeholders.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit

• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes

• You thrive in teams, and enjoy getting things done together

• You take ownership and build solutions, focusing on what matters

• You do what is right, work with integrity and speak up

• You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for someone with:

• University Degree graduated.

• 1-2 years HR experience, specifically in administration/onboarding/recruitment

• Working knowledge of various policies and practices;

• Working knowledge of HR Systems such as Workday, Taleo, Compass

• Proficient in Microsoft Office Applications

• Excellent oral and written communication skills

• Excellent customer service skills

• Well-developed time management skills with ability to handle multiple priorities

• Strong organizational skills

• High attention to detail and accuracy

• Strong sense of urgency and flexibility

• Provide tiered support for Learning and Recruitment queries

• Preparation and releasing of certificates, letters that are driven by employee movements

• Maintains a professional and confidential approach while working with employee data and transcripts that are part of program logistics

Nice to Haves:

• Ability to build and manage relationships with the key internal and external stakeholders

On the job you will:

Recruitment Coordination

• Responsible for the centralized collection of approved hiring requisitions and posting of positions on the Applicant Tracking System; Format job descriptions for internal/external and niche site postings

• Participate in the coordination of New Hire Orientation; reporting and tracking as required

• Provide support with pre-employment screening checks by actively tracking the process of the checks, billing costs, etc.

• Be a subject matter expert on Taleo and/or Workday Recruiting

• Initiate and complete pre-employment screening process, tracking, follow-up, and costs

• Manage paperwork for all hiring activities ensuring accuracy and timeliness in all cases

• Manage Onboarding process for all new hires and other status change requests

• Provide support for a number of recruitment-related activities: coordinate orientation sessions, coordinate assessment testing to applicants, set up interviews

• Co-ordinate and schedule Interviews between Applicants and Hiring Managers

• Handle logistics for interview room reservations

• Facilitate coordination of assessment testing to applicants

• Initiate and manage background checks by coordinating with applicant and background check vendor

Learning Coordination

• Assist in the creation of Training Sessions using Learning Management System

• Work with learning partners in arranging program schedules, requirements and logistics.

• Generate periodic reports for learning partners

• Work with the local training manager and learning admin lead to encode, monitor, update and change training session in learning management system.

• Manage tickets raised by employees concerning Training Sessions

Our commitment to you

• Our mission; to be a part of making Decisions Easier and Lives Better

• A leadership team dedicated to your growth and success

• A bold ambition and set of goals to be a leader in driving transformation in our industry

• Our best. Every day.

Learn more about opportunities with us at jobs.manulife.com

Every career at Manulife provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today!

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock and Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com .

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance , annuities , investments , 401(k) plans , and education savings plans . Additional information about John Hancock may be found at johnhancock.com .

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .