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Job Description

Job : Business Support and Management Primary Location : Asia-Indonesia-Jakarta Schedule : Full-time Employee Status : Permanent Posting Date : 23/Aug/2022, 12:26:00 PM Unposting Date : Ongoing The Role Responsibilities
  • Supporting business users or stakeholders to establish an effective and efficient process flow.
  • Capturing and analysing user requirement for creating new application or enhancing the existing application.
  • Communicate the requirement with the related parties and perform preliminary risk assessment.
  • Manage and lead group regional technology and support for supporting user requirement for both new application and existing application.
  • Planned a comprehensive test scenario and test planning.
  • Coordinating team from business and operation users to perform testing (UAT and UVT) for every initiative.
  • Controlling project milestone and time management.
  • Managing the day to day issues for issues related with the Retail Lending and Wealth system.
  • Managing the parameter setup for the Retail Lending and Wealth system.

Processes

  • Help to identify, coordinate and implement initiatives and activities that will create efficiencies and optimise technical processing

People and Talent

  • Provide strong technical expertise and collaborate with other IT specialists to rapidly develop and deliver stunning solutions that meet changing business needs.
  • Perform all necessary discovery and fact finding to fully understand more complex business problems and opportunities and independently execute all assignments.
  • Analyse and recommend solutions to development and production issues while effectively communicating to the project team, applicable vendors and/or the manager in a timely manner.
  • Research and stay abreast of technology trends and IT best practices, with a focus on continuous learning and possible application to the business.
  • Excellent analytical, and written and oral communication skills.
  • Ability to work both individually and as a member of a team.

Risk Management

  • Develop processes and procedures that facilitate the administration function of the business and closely monitor exception handling
  • All Exceptions should be investigated, reported and where necessary have mitigations plans in place to reduce the risk.

Governance

  • Ensure information is correctly communicated and where necessary issues are escalated to management in a timely manner.
  • Share ideas and best practice information with colleagues. Thinks beyond current boundaries of the role and contributes ideas.

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the country business users to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

  • Retail Banking Team for Credit Card, Personal Loan, and Mortgage products, Wealth and Banca-assurance products, Operation team, Risk Management Team, and Front-liner team
Our Ideal Candidate
  • BSMR Level 2
About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers

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Job Detail

  • Job Id
    fbd2c7cc13c38a3c
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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