Position: IT&T Officer / Executive (Full time #530047)
Property / Office: Mandarin Oriental, Jakarta
Location: Jakarta, Indonesia
Duties and Responsibilities
As appropriate to work with both internal and external resources to assist in the build and maintenance of the IT infrastructure.
To work with the appropriate resources to ensure the continuous availability of technology solutions put in operation for the hotel.
To assist with the development and maintenance of vendor relationships.
To assist with the development and implementation of all appropriate policies and procedures for the Network infrastructure activities.
To ensure all Hotel systems are working well and assist all Mandarin Oriental, Jakarta colleagues with day to day issues and when required, take support calls out of hours.
To support all activities of the Information Technology & Telecommunication Manager and deputize him/her in his/her absence.
To ensure all guest rooms have working HSIA.
To assist hotel guests with the HSIA (Wire and Wireless).
To assist proactively all hotel guests with all other IT & T related issues.
To maintain the HSIA and Systems Management band-within the hotel.
To manage the hotel guest’s laptops and printers when requested by the guest.
To ensure all hotel guest room equipment is in working order and presentable.
Requirements
Strong knowledge and skill in Configuring CISCO Router and Switch.
Strong knowledge and skill in Window 2003 server (Active Directory).
Effective and proactive in verbal and written communication.
Team oriented and cooperative.
Thoroughly customer focused.
Functional and technical skills.
Excellent analytical problem solving skills.
Able to work concentrated and effective under pressure.
Possess a friendly, energized and outgoing personality.
Proficient in written and spoken Indonesia and English.
High level of confidentiality and company loyalty Ability to Travel
Advertised: 09 Jun 2022 SE Asia Standard Time Applications close: 31 Aug 2022 SE Asia Standard Time
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