District Operations Staff

District Operations Staff - Bandung

Date Posted: 30 hari yang lalu

Salary:

GO-JEK

Bandung+1 lokasi

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Job Description

Location

Bandung

Work Type

Direct Contract

Application Posted

September 19, 2021

About the Role
If you’re looking to be a part of a dynamic, highly analytical team that enjoys creating strategies based on available data, look no further. As our District Operation Staff for the Central West Java Region team and based in Bandung, you will be handed the reins in overseeing the supply management for Gojek. Along with the district team, you will be in charge of the operational driver spectrum within the district level, which includes balancing supply and demand (BCR), utilizations, driver acquisitions, driver engagements, and solving driver problems on the field. Working closely with the Regional Strategy team, you will even get to localize the HQ strategy that matches the nature of the district. Perhaps the most meaningful of all: your efforts will work to enhance the lives and livelihoods of our driver-partners in the region, providing them with the attention, experience, and opportunities they deserve.

What You Will Do

List, identify, and propose solutions to our driver partners' problems on the field and ensure their concerns are heard by following up with them
Manage offline engagement (i.e. 'kopdar') as our way to inform, reach, and engage with driver partners
Ensure all engagement programs are well executed and implemented
Handle driver support unit according to agreed operating office hours
Support implementation of Gojek's policies/programs by managing these changes
Propose activities/programs to engage our driver partners
Monitor personal metrics of engagement with driver partners, and propose solutions to increase the level of engagement

What You Will Need

A Bachelor's degree (fresh graduates are welcome to

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Job Detail

Job Id

f61d91049b4200b6
Location

Bandung+1 lokasi
Company

GO-JEK
Type

Private
Employment Status

Permanent
Positions

Available
Career Level

Experience
Gender

Male/Female