Job Description

Standing atop the majestic cliff of Nusa Dua, with breathtaking views of the Indian Ocean and tropical garden, The Apurva Kempinski Bali offers the epitome of beachfront luxury. This five-star hotel in Bali presents itself as a majestic open-air theatre, an embodiment of Indonesian elegance.

A collection of 475 iconic rooms, suites and villas are showcased, with 60% of the accommodation featuring its own private plunge pools. From a unique culinary journey and indigenous spa treatments, to the spacious meeting rooms and alluring chapels, The Apurva Kempinski Bali is a spectacular stage where curated experiences are brought to life.

Sales Coordinator – Jakarta Sales Office

The Sales Coordinator is in charge of the office organisation. Assists in all administrative matters related to the Sales & Marketing department.

Key Responsibilities:

• Support the Director of Sales, Director of Sales & Marketing and the Sales Managers in their day to day activities and to assist them in achieving their personal and team objectives.
• Determine and implement the procedures and standards of an effective filing system.
• Provide adequate supplies of stationary and ensures that the following forms are used and kept updated at all times:
• Timesheets
• Purchase orders
• Travel authorizations for business trips
• Collateral reprint orders
• Brochure supplies (office)
• Holiday and sick leave
• Expense forms
• Maintain and update inventory: control of all gifts and giveaways.
• Maintain an up-to-date operating manual of the department, incl. policies and procedures, rules and regulations.
• Compile monthly reports to be completed by 5th of each month.
• Compile statistics.
• Assist with the co-ordination of direct mail campaigns on behalf of sales and marketing, labeling, data collection and distribution of mail items.
• Ensure the efficient liaison between the sales office and other sales offices in sister hotels, including the distribution of our sales correspondence and collateral to other hotels.
• Ensure that store requisitions are submitted monthly.
• Annual contracting administration for corporate and leisure business.
• Ensure ordering of business cards.
• Ensure sensible and effective use of the telephone – all incoming calls promptly answered in an agreed manner.
• Ensure that calls are screened and dealt with in an appropriate way.
• All enquiries to be dealt with within 24 hours.
• Assist telesales research of existing/new clients within guidelines of Director of Sales / Director of Sales & Marketing.
• Sort all incoming mail for the attention of the Director of Sales and Marketing and Sales Department.
• Ensure the strict confidentiality of information passing though the office.
• Record minutes of all meetings conducted by the Director of Sales and Marketing and any others as when directed by the Sales and Marketing team from time to time.
• Maintain the highest standards of professional, ethics, and attitude toward all hotel guests, clients, and colleagues.
• Coordinate and assist in organizing sales trips.
• Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures.
• Understand and strictly adhere to the rules & regulations established in the employee handbook and the hotel’s policy on fire, hygiene, health & safety.
• Ensure that all potential and real hazards are reported and rectified immediately.
• Understand and strictly adhere to the hotel’s employee rules & regulations.
• Perform any other duties as assigned to them by management.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel

Desired Skills & Qualifications:

• Previous experience in 4/5 star hotels
• Ability to work and communicate in a multinational environment:
• Local language – excellent oral and written skills (as applicable)
• English – excellent oral and written skills
• Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word)
• Micros Fidelio Opera and Sales & Catering
• People Oriented, Passionate for European luxury
• Entrepreneurial, Straightforward
• Interest to develop in the Sales department
• Communication skills and Attention to details

About Kempinski

At Kempinski Hotels we pride ourselves on delivering a beautiful performance for each and every one of our guests. Dedicated to please, educated to entertain and never compromising on the European elegance of service, we are driven by our passion for crafting distinct and meaningful experiences. Each of our remarkable properties is a stage upon which our people perform their best and every day is an opportunity to apply their unique talents. We offer recognition for your skills, an environment that encourages personal growth, and respect and support from colleagues and leaders. Connected by our shared values, our passion for craftsmanship, and our care for one another, we are a global community of hoteliers. Your stage awaits.

Discover a career crafted by you.

Standing atop the majestic cliff of Nusa Dua, with breathtaking views of the Indian Ocean and tropical garden, The Apurva Kempinski Bali offers the epitome of beachfront luxury. This five-star hotel in Bali presents itself as a majestic open-air theatre, an embodiment of Indonesian elegance.

A collection of 475 iconic rooms, suites and villas are showcased, with 60% of the accommodation featuring its own private plunge pools. From a unique culinary journey and indigenous spa treatments, to the spacious meeting rooms and alluring chapels, The Apurva Kempinski Bali is a spectacular stage where curated experiences are brought to life.

Sales Coordinator – Jakarta Sales Office

The Sales Coordinator is in charge of the office organisation. Assists in all administrative matters related to the Sales & Marketing department.

Key Responsibilities:

• Support the Director of Sales, Director of Sales & Marketing and the Sales Managers in their day to day activities and to assist them in achieving their personal and team objectives.
• Determine and implement the procedures and standards of an effective filing system.
• Provide adequate supplies of stationary and ensures that the following forms are used and kept updated at all times:
• Timesheets
• Purchase orders
• Travel authorizations for business trips
• Collateral reprint orders
• Brochure supplies (office)
• Holiday and sick leave
• Expense forms
• Maintain and update inventory: control of all gifts and giveaways.
• Maintain an up-to-date operating manual of the department, incl. policies and procedures, rules and regulations.
• Compile monthly reports to be completed by 5th of each month.
• Compile statistics.
• Assist with the co-ordination of direct mail campaigns on behalf of sales and marketing, labeling, data collection and distribution of mail items.
• Ensure the efficient liaison between the sales office and other sales offices in sister hotels, including the distribution of our sales correspondence and collateral to other hotels.
• Ensure that store requisitions are submitted monthly.
• Annual contracting administration for corporate and leisure business.
• Ensure ordering of business cards.
• Ensure sensible and effective use of the telephone – all incoming calls promptly answered in an agreed manner.
• Ensure that calls are screened and dealt with in an appropriate way.
• All enquiries to be dealt with within 24 hours.
• Assist telesales research of existing/new clients within guidelines of Director of Sales / Director of Sales & Marketing.
• Sort all incoming mail for the attention of the Director of Sales and Marketing and Sales Department.
• Ensure the strict confidentiality of information passing though the office.
• Record minutes of all meetings conducted by the Director of Sales and Marketing and any others as when directed by the Sales and Marketing team from time to time.
• Maintain the highest standards of professional, ethics, and attitude toward all hotel guests, clients, and colleagues.
• Coordinate and assist in organizing sales trips.
• Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures.
• Understand and strictly adhere to the rules & regulations established in the employee handbook and the hotel’s policy on fire, hygiene, health & safety.
• Ensure that all potential and real hazards are reported and rectified immediately.
• Understand and strictly adhere to the hotel’s employee rules & regulations.
• Perform any other duties as assigned to them by management.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel

Desired Skills & Qualifications:

• Previous experience in 4/5 star hotels
• Ability to work and communicate in a multinational environment:
• Local language – excellent oral and written skills (as applicable)
• English – excellent oral and written skills
• Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word)
• Micros Fidelio Opera and Sales & Catering
• People Oriented, Passionate for European luxury
• Entrepreneurial, Straightforward
• Interest to develop in the Sales department
• Communication skills and Attention to details

About Kempinski

At Kempinski Hotels we pride ourselves on delivering a beautiful performance for each and every one of our guests. Dedicated to please, educated to entertain and never compromising on the European elegance of service, we are driven by our passion for crafting distinct and meaningful experiences. Each of our remarkable properties is a stage upon which our people perform their best and every day is an opportunity to apply their unique talents. We offer recognition for your skills, an environment that encourages personal growth, and respect and support from colleagues and leaders. Connected by our shared values, our passion for craftsmanship, and our care for one another, we are a global community of hoteliers. Your stage awaits.

Discover a career crafted by you.

Organization: Kempinski Hotels

Location: The Apurva Kempinski Bali

Job Type: Regular

Job Level: Staff

Schedule: Full-time

Job Posting: Dec 15, 2021

Unposting Date: N/A

Job Number: 210001MU