Supervisor Call Center

Date Posted: Posted30+ hari yang lalu
Salary:
Mitracomm Ekasarana PT
Jakarta
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Job Description

Job Desk:

  • Maintain aktivitas operasional call center secara periodik agar sesuai SOP
  • Memberikan arahan dan bantuan pada agent call center dalam menangani keluhan(sikap layanan)
  • Melakukan coaching dan counseling sebagai upaya peningkatan dan pengetahuan performance
  • Mengusulkan pengembangan karir bawahan berdasarkan penilaian kerja
  • Melakukan tindakan preventif dan korektif terhadap permasalahan layanan yang timbul

Kualifikasi

  • Max 35 Tahun
  • Min S1 semua jurusan
  • IPK Min 2,75
  • Min pengalaman sebagai Team Leader call center selama 1 tahun
  • Menguasai bahasa inggris secara lisan dan tulisan dengan baik
  • Memiliki komunikasi dan interpersonal yang baik
  • Memiliki jiwa leadership untuk supervisi bawahan
  • Bersedia bekerja shifting
  • Penempatan DKI Jakarta

WAWANCARA LANGSUNG

PT. MitraComm Ekasarana - MBPS

Gedung the East Lt. 15, Jl.Dr.Ide Anak Agung Gede Agung Kav.E3.2 No.1

Kawasan Mega Kuningan Jakarta Selatan

Senin - jumat (Hari Kerja)

Pukul : 8.00 - 14.00 wib

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Job Detail

  • Job Id
    eed6f044349a471f
  • Location
    Jakarta
  • Company
    Mitracomm Ekasarana PT
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact Mitracomm Ekasarana PT

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