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Job Description

Be a part of a revolutionary change

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

We are looking for P&C Ops Specialist - IM who will be based in Surabaya.

Your ‘day to day’

  • Provide first cut analysis on current specific P&C business processes for further discussion on recommendation for a better and more streamlined process
  • Lead the Business Team by collecting all the facts and requirement, provide analysis, liaising with IT and vendor, proposing design to the Manager, ensure user confirmation on the proposed design before participating in the development and migration / implementation preparation
  • Document all the project materials from Project Initialization to Project Post Go-Live Support as standard Project Management in order to meet audit standard, prepare user learning and support purposes Serve as the trainer to transfer knowledge for Support activities especially during hyper care period, end user training as part of Go Live preparation
  • Assist in updating internal P&C Service users about details of new flow, features / functionality, or mechanism in order to ensure knowledge of internal team prior to Application Launching
  • Analyze the load of daily P&C key users system related activities and processes, the pattern of users (internal & external) request, new requirement of Compliance on P&C matters to define any chances of doing improvement in the process or system
  • Ensure existing interfaces between P&C systems and other local and global systems are properly monitored and maintained Ensure proper documentation for all support activities
  • Perform and document P&C data audit on a weekly or monthly basis using appropriate system tools to ensure only up to date and quality P&C data are kept in the systems.
  • Provide constant education and training for P&C key users on existing and new P&C applications in order to reinforce all users in optimizing the features available for their monitoring or data analysis.

Who we’re looking for

  • Minimum SG to apply is SG 6
  • College/University Degree in Information Technology/Computer Science
  • At least 2 years professional experience in IT ideally combined with P&C
  • Excellent writing and verbal communication skills are a must (both in English and Bahasa Indonesia)
  • Knowledge in Change Management, global and local P&C processes and P&P - P&C System Management are a plus

What we offer

Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

  • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
  • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
  • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
  • Take pride in delivering our promise to society: to deliver a smoke-free future

To join our growing team…

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Job Detail

  • Job Id
    ed2b81f22cde9787
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

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