Qvantel is a Telecom industry pioneer with over two decades of experience leading successful cloud-based digital BSS transformations for Communication Service Providers across Europe, Northern Africa, APAC and the Americas.
Qvantel’s Digital-Native CRM software allows CSPs to fully embrace the digital age by providing a Digital-First BSS platform that simplifies processes, cuts operating costs, and unleashes their competitive potential. We help operators set the foundation for customer-centric digital business with data-driven intelligence and flexible monetization models. Our cloud-based BSS solution is powered with Micro-Services, Open APIs, and virtualized infrastructure.
We are playing a vital role in developing communications and helping the world to be more connected. We are one of the fastest growing IT companies in Finland and we are looking for great people to grow with us. We operate in 10 countries around the globe with annual revenue of some 100 Meur and employing some 1000 professionals.
We are strengthening our [enter correct Function] Function in [enter correct location]
Role description: …
Experiences: 0 - 1 year (Fresh graduates from Computer / IT related major are also welcome)
Role and Responsibilities of the L1 Specialist is to deliver below Level One support activities/tasks, which include but not limited to:
1. Monitoring
2. Alert and Incident reporting (including ticketing and escalation)
3. Service Request delivery
4. Customer Interaction (inquiries responses)
We appreciate OR The skills that will help (choose applicable):
1. Computer / IT System Basic Knowledge
2. Analytical Skill
3. Communication Skill (English is a must)
4. Customer Management Skill
What We Offer
At Qvantel you get to work with major international accounts as they work towards true digital transformation of their services and to offer value and satisfaction to their customers.
Qvantel is a fast-growing, customer-oriented technology company with dynamic and international culture. At Qvantel, people are encouraged to learn and develop themselves, they are used to working both independently as well as in teams, have a hands-on working style and a can-do attitude.
Please send your application in English with CV and salary request via our application form with no delay.
Please note that we are expecting valid working permit and residency from the applicants. Qvantel is not providing relocation support or sponsorship for working permits.
https://www.halokerja.kabardunia.com connects jobseekers and recruiters by accurately matching candidate profiles to the relevant job openings through an advanced 2-way matching technology. While most job portals only focus on getting candidates the next job, Shine focuses on the entire career growth of candidates.
