Job Description

Since 1992, Ciena has been driven by a relentless pursuit of network innovation. We believe in a network that grows smarter, more agile, and more responsive every day. This means that when you digitally interact in your world - picking up the phone, streaming video, texting a friend or loved one – your interactions are being enabled by Ciena technologies. Ciena makes your social / entertainment / business existence REAL.

Your Role

This position will serve as a Systems Engineer (SE) for Ciena’s product portfolio, focused in the South East Asia (ASEAN) region. Several activities are implied, matching the various stages of an expected sales cycle, including:

• Pre-Sales customer engagement
• Pre-sales architecture and solution design
• Detailed architecture and solution engineering, including RFx response activity and solution costing
• Support for demonstrations, trials, and proofs of concepts
• Interfacing with the customers at all stages, acting as the primary technical voice for Ciena as relates to the solutions offered
• Liaising with several organizations within Ciena, including local/country sales teams, partners and channels, as well as technical, sales, commercial teams scoped as ASEAN focused and/or globally focused

Your Responsibilities

• Reporting to the SE Director, ASEAN, the candidate will work within a cross-functional team in support of Ciena’s Solutions Portfolio in ASEAN:
• Works with local sales teams to determine the most effective engagement strategies for near term as well as sustained success within key accounts
• Serves as the primary technical voice to determine and sometimes negotiate the best fit for Ciena’s portfolio in a given customer application or architecture
• Acts as the technical lead, working alongside other engineering/design resources to specify the best technical solution for a given opportunity
• Supports bid responses, as well as technical presentations, demos, and proofs of concept throughout a sales cycle
• Communicates with customers (and channels/partners) across ASEAN at a range of levels, to champion Ciena’s solutions. Shows strong ability to communicate a good blend of technology/networking trends, as well as business value of Ciena solutions. This implies frequent and sustained engagement to build and maintain the customer’s trust and confidence during long sales cycles and drive to successful outcome for Ciena.
• Drives technical direction for key opportunities, including solution specification, design, and costing. This includes the ability to debate and discuss technology alternatives with customers and partners to drive to the best balance of features, price, and timeline for a given solution

Minimum Qualification

• English language is mandatory
• 5+ years of solid telecommunications industry experience, with either a Networking vendor or Tier 1 carrier experience
• Deep knowledge of Photonic / DWDM Systems & Design, Control Plane, OTN Switching, Flexible Photonic Architectures, Converged Packet / Optical Networks
• Good communicator at all levels – from executive to technical to operational audiences
• Ability to travel, estimated as 25%

Preferred Qualification

• Knowledge of Ciena’s solutions, including packet-optical switching and transport & SDN/Orchestration systems is advantageous
• Sound working knowledge of current technologies and trends, including: ITU-T, IEEE, MEF Ethernet services, packet transport architectures, and packet-optical networking trends and technologies.
• Ability to dialog with customers on the merits of next generation packet technologies, including Packet Transport, ITU and IETF OAM technologies, packet tunneling technologies and packet-optical convergence. Dialog must successfully encompass both detailed technical merits, as well as business merits to at least “first level” conversations
• Knowledge of Layer 3 Technologies including IP/MPLS & Segment Routing is advantageous
• Ability to connect into the various parts of the Ciena APJ and corporate/global organization

#LI-SM

About Ciena
Ciena is a network strategy and technology company with a passion to provide an experience, to you and our customers that is as rewarding as the outcome. We attract the best and brightest– those with outstanding talent, motivation, and the right attitude to contribute to our success. Our culture balances our openness and informality with professionalism and trust and is built on the foundation of our core values: Customer First, Integrity, Velocity, Innovation, and Outstanding People.

Ciena enables everyone to have a voice and a network that supports them while on the journey to discovering their passion and purpose. We trust each individual to do what they can to reach their full potential and make an impact on the business, whenever, wherever they are in the world. With Ciena’s highly innovative, forward-thinking business practices, we reward people for pushing the boundaries. Unlock your potential at Ciena!

Being You @ Ciena
As part of our commitment to diversity and inclusion, we want to foster an environment that values and respects all individual’s strengths, perspectives, ideas, and ability to meet the needs of our customers globally. Ciena values the diversity of its workforce and respects its employees as individuals, regardless of race, ethnicity, religion, gender, age, national origin, disability, sexual orientation, veteran or marital status or any other category protected by applicable law. We do not tolerate any form of discrimination. Ciena is also committed to compliance with all fair employment practices regarding citizenship and immigration status. If contacted in relation to a job opportunity, you should advise Ciena in a timely fashion of the specific accommodation measures required for you to be assessed in a fair and equitable manner.

We do not charge any fee for employment and the same applies to the Recruitment Partners we work with. Additionally, we do not ask for any refundable security deposit to be paid in bank accounts for employment purposes. We request candidates to be cautious of misleading communications and not pay any fee/ deposit to individuals/ agencies/ employment portals on the pretext of attending Ciena’s interview process or seeking employment with us.