We are looking for a Technical Support Intern to assist the team on merchant integration and investigate any complaints or inquiries. This position directly reports to Technical Support Lead.
Job Description:
Support and assist for merchant integration on production
Handle & investigate any alarms on each domain
Handle & investigate any complaints & inquiries from Internal and External
Handle & investigate any alarms on each domain
Handle, investigate, analyze, and identify any tickets on Zendesk
You are welcome to apply, if :
Bachelor's degree (or final year student) in any major.
Have a proper Domains knowledge
Strong desire to learn along with professional drive
Strong analytical skills – analyze complex data
Must have professional working proficiency in English
At least 1 year of working experience in related field.
Operating System and Application knowledge: Windows.
Hardware knowledge: Desktop PC dan Notebook.