As Business Analyst, you will implement our product or service (Odoo, custom software). You'll be in direct contact with the clients to help them with the good use of Software (eCommerce, Manufacturing, Inventory, Project, Website...) . Therefore, you will analyse their needs and deliver personal training sessions. Basically, you'll be responsible to deliver the best management solution to your customers!
As Business Analyst, you will also support the growth of our partner network. You will help & coach our partners, from all around the world, to implement their customers projects and to become Experts.
As Business Analyst, you will have the opportunity to develop larger accounts (Medium Market & Corporate). You will deal with companies from 100 employees and manage bigger & long term projects. The objective is still to implement our software and deliver tailor-made training.
You'll work on various different projects at the same time. In the very first weeks, you will quickly get involved in your first projects receiving the support of more experienced colleagues. You will progressively increase your level of autonomy but never forget that two heads are better than one! You won't have time to get bored as each project is different (industry, scope, etc.).
Responsibilities: Gain the trust of your customers
Analyse the customer needs and suggest solutions
Implement the agreed solutions (configuration & development)
Make your customer/partner an Odoo Champion (training)
Follow the project and communicate about its status and the ongoing tasks
Organise and follow up Odoo implementations
Feedback to the Product Owners
Coaching & Training
Feedback for department improvement
Must Have : Minimum 1 years of experience
Learn fast
Multitasking
Good communication/negotiation skills
Autonomous, Assertive & Proactive
Affinity with the IT world
Nice to Have: Experienced in management software implementation
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