Job Description

Location Jakarta Work Type Permanent Application Posted November 15, 2021

About the Role


Be a part of Gojek’s future growth! We are looking for a Growth Manager, an experienced data-driven business person who will lead a team to execute solutions focused to solve business demand and growth problems. Discover root causes and validate solutions through a robust methodology of analytics and experiments, build and lead metrics that assist to govern the efficiency and effectivity of performances, improve operation and process of the team, and deliver the cross-functional activities which can be varied from incentives based treatment such as promotion, communication, or product improvement. The data science, product and operation team will work closely with you during the journey.


An ideal candidate is an inspiring leader who can hack away with little direction, think outside the box, and isn't afraid to put the elbow deep in the trench. We're looking for someone who gets out of bed every day thinking about new ways to solve the problem. This role will provide an opportunity to greatly impact the GoFood business profitability and improvement in Gojek’s Customer experiences.



What You Will Do

  • Discover growth opportunities from the interaction of GoFood and its merchants through all of the metrics by running data analysis from Gojek’s vast data resources including business data, transaction data, customer activity within apps and actual customer insights
  • Introduce beneficial business changes through well-written strategy document; validate the hypotheses through A/B test or other robust experimentation method
  • Operate the product solution and defines the program to achieve business objective by combining multiple initiatives (e.g. promotion program, incentive product, and discovery product)
  • Optimize and automate solutions by leveraging Data Sciences and Product resources
  • Proactively improve the operation process in the team and act on how to drive a faster, effective, and efficient execution process through third-party tool or in-house service

What You Will Need

  • Discover growth opportunities from the interaction of GoFood and its merchants through all of the metrics by running data analysis from Gojek’s vast data resources including business data, transaction data, customer activity within apps and actual customer insights
  • Introduce beneficial business changes through well-written strategy document; validate the hypotheses through A/B test or other robust experimentation method
  • Manage the experiment operation cycle to test hypotheses of business and optimize the incumbent solution
  • Operate the product solution, defines the program, and its roadmap for the team to achieve it by combining multiple initiatives (e.g. promotion program, incentive product, and discovery product)
  • Optimize and automate solutions by leveraging Data Sciences and Product resources
  • Performing feedback loop and retroactive analysis of the team performance and operation to evaluate and improve their impact on the KR Metrics
  • Proactively improve the operation process in the team and act on how to drive a faster, effective, and efficient execution process through third-party tool or in-house service
  • Present findings to senior management and stakeholders to drive business and strategic decision-making on feature prioritization and impact analysis

About the Team

Meet the team that has been instrumental in Gojek's growth! We served more than 200 million transactions every month! Also, we strengthen the business group by having deeper knowledge about what are the best recommendations and promotions that are suitable for the customer's needs. From recommending what is the best meal to cheat your diet at 10 pm or offering the latest promotion near your place, we always seek how to extend the product value through our most up-to-date data and marketing solution.

GoFood Growth pod consists of more than 50 persons that consist of different roles , we seek to improve ourselves by learning from everyone. You will get to meet with almost every team there is in Gojek, from the Product Manager, Data Science, to the Operation team. This team is the melting-pot for the Econ, Marketeers, and the Data geeks. While the script running and the campaign launching, we often kill the time by fooling around by imposing ourselves in Among Us or build an alibi as the "Loyal servant of the Arthur" in Avalon (hey, I'm not the minion guys ).

Psst, at the moment we are aiming to upgrade our operation through automation and machine learning. If you are interested in solving business problems through the latest cutting-edge data solution, this is the right place for you!

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Job Detail

  • Job Id
    dc9fd6b4370ffa19
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

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