Customer Support Officer

Date Posted: 11 hari yang lalu
Salary:
Jakarta

Job Description

Company Description


Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop around for financial products online and can apply online without having to physically visit a bank.

Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same culture of openness, transparency, drive and meritocracy as Silicon Valley companies. Join us in our cause to build a world class fintech company in Indonesia.


Job Description


  • Serve customers by telephone, face to face and email
  • Maintain the confidentiality customer privacy including complaints or requests from customers
  • Provide solutions to customer complaints
  • Make a complaint report or customer request
  • Establish good communication with customers


Qualifications
  • Male / Female
  • Age maximum 30 years
  • Min. D3
  • Have minimum 1 year experience as Customer Support / Call Center / Contact Center
  • Have a good communication skill & interpersonal skill
  • Required skill(s) : Ms.office and Internet

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Job Detail

  • Job Id
    dbb73bc0cf8a7954
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact Cermati.com

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