Date Posted:

Salary:

Liaise with Shipping department and store team over issues with regard to either orders or returns
To assist Finance Department with customers on payment issues, any accounting enquiries and flagged accounting issues raised by customers, and sales reports.
Provide concise record-keeping on daily basis.
Provide daily and monthly report, such as Daily Sales Report and Daily Collection Report.
Provide Weekly and Monthly reports, such as Gross Profit, Return and Refund Order, ERP Report, and Report Processing Order.
Proceed with all payment requests through SAP (Refund, Billing, Others).
More focus on creating product content and uploading it, including uploading all banners, editing and uploading product images.
Executing all campaigns and strategies.
Creating sale copy on each product’s description.
Price updating.

Requirements :

Diploma or Bachelor's degree from any major.
Experience as E-Commerce Administrator for a year will be an advantage.
Have a genuine interest in fashion and current trends
Ability to display clear and positive communication skills. Deliver an outstanding experience to every customer contact in all forms of communication by telephone and email.
Ability to use own initiative and proven track record of having solved problems successfully.
Punctual, well organized and enjoy working with details.
Proficient computer and analytical skills, Microsoft Office, especially Excel & Photo Editor.
Proficient in English.
Willing to receive a call and reply to emails on weekends and holidays from home.