Baru Key Account Manager

Date Posted: 6 hari yang lalu
Salary:
Jakarta

Job Description

Location

Jakarta

Work Type

Permanent

Application Posted

August 13, 2021

About the Role

As the Key Account Manager in Midtrans you will be playing an important role to build, execute, and maintain partnerships with the biggest strategic accounts in the company’s portfolio. You will assist the Commercial Department in sales functions, including end-to-end management and execution of all partnerships' contractual assets that help drive the company's key business goals.

What You Will Do

  • Act as the lead point of contact for all key account matters, anticipate the client’s needs, work within the company to ensure deadlines for the client are met, and help the client succeed
  • Resolve key account issues and complaints
  • Plan and present reports on account progress, goals, and periodic initiatives to share with team leaders and peers on a regular basis
  • Provide full visibility into the sales pipeline at every stage of engagement, and take the account into the next level by increasing Midtrans’ share of wallet
  • Develop a strong understanding of the e-commerce market and be the first person that a client calls for escalation
  • Work closely with the Partnership and Banking teams to ensure rapport and collaboration between partners and clients
  • Responsible for administrative duties, such as preparing reports, preparing price quotes, maintaining and approving the entire agreements and forms

What You Will Need

  • Bachelor’s degree in Business Management, Sales, Communication or related academic area
  • Minimum of 3 years experience in business management, sales or project management is mandatory. Prior experience in e-commerce and managing key accounts will be a plus point
  • Proficiency in both Bahasa and English is required
  • Able to multitask, prioritize, and manage time efficiently
  • Ability to negotiate, persuade and influence others
  • Excellent interpersonal, communication, presentation and analytical skills
  • Basic computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills
  • Proven ability to maintain projects and and maintain effective relations with accounts or partners
About the Team Our Payments team oversees GoPay (Southeast Asia’s fastest-growing consumer payments and financial services app), as well as Midtrans (one of Indonesia’s largest payment gateways), and Spots (Indonesia’s largest offline network for payments). Our Merchant Payments team is part of the larger Payments platform, and consists of passionate engineers based in Jakarta, Singapore, and Gurgaon. We run Southeast Asia’s leading financial platform for online and onsite merchants. It's our job to oversee all things related to empowering business owners, and to create a seamless and efficient payment gateway solution. We also take the time to understand our merchant-partners daily concerns and experiences in order to cater our services to resolve any hurdles and expand their operations. The big question that we’re always trying to solve is: How can we better improve our digital experience for our merchants-partners. We've helped simplify payments for over 300,000 merchant-partners in our respective regions - from retail stores in town to your favorite Gorengan and Martabak stalls. But, the growth of Payments does not stop here. We are hungry for more. We intend to become the largest payment and financial services group in Southeast Asia. We are working on several projects now, including one about enhancing direct interaction with our merchant-partners of a variety of businesses and their customers. We’re a high-performing, tight-knit team who are committed to the growth of the company, as well as each other’s personal growth and well-being. Pre-COVID, factions of our team would enjoy catching up over a round of drinks after work. However, with WFH becoming more normalized, we've been sharing our favorite ways to prioritize a healthy work-life balance at home. Off-hours, you’d probably find us binging The Queen’s Gambit on Netflix, whipping up a loaf of sourdough bread, or trying our best to survive a HIIT workout on YouTube.

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Job Detail

  • Job Id
    d61d9816dc9b1175
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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