Date Posted:
Salary:
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Job Description

Attracts potential customers by answering product and service questions; suggesting information about other relevant products and services.

Provide assistance to customer to do transaction through Digital Banking application.

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution

Build sustainable relationships and trust with customer accounts through open and interactive communication

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

Placement:
Malang, Magelang, Cirebon, Batam, Pekanbaru, Tasikmalaya, Balikpapan, Samarinda, Pontianak, Solo and Manado
Min D3 or S1.

Have an experience in Banking’s Service, Customer Service area or related.

Have a great skill in Complaint Handling, Banking Knowledge.

Able to work & communicate with group and do multitasking skill to cover Digital Banking customer’s need

Fresh graduate are welcome to apply.

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Job Detail

  • Job Id
    d2ddbcf5720a96ae
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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