Reservation Supervisor

Date Posted: Posted30+ hari yang lalu
Salary:
Yogyakarta

Job Description

Job Description
  • Having a positive attitude towards work, be self-disciplined and self-motivated, set a good working example for all subordinates.
  • Responsible for the daily organization of section.
  • Be concerned with staff discipline and staff performance and help to develop skills for all staff within the section.
  • Provide services and information to guests that is the most accurate and up to date possible, and is delivered to the guest in the most meaningful way.
  • Maintain a very good reputation for the Hotel and assist to increase the overall profitability of the Hotel.
  • Contribute to overall operational efficiency by performing relevant duties as assigned.
  • Use your supervision skills effectively to encourage and motivate staff.
  • Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved though guest recognition and prompt cordial attention.
  • Establish good public relations with all guests.
  • Provide guests with the most accurate and up to date information at all times.

Work Experience
  • Discipline, good attitude and self motivated
  • Familiar with Rhapsody will an advantage
  • Passionate in guest experience and satisfaction
  • Detail oriented skill
  • Able to work in a team & good communication
  • Fluent in English both written and verbally
  • Must have experienced in the same position at least 2 years in an upscale hotel
  • Hotel or Business School graduates Higher Diploma or Bachelor Degree

Benefits
  • Training and Talent development opportunities
  • Be a part of Global Community of Hospitality Industry
  • Opportunity to grow your career
  • A Bienvenue Card – offering a special staff rate at our hotels.

Related Jobs

Job Detail

  • Job Id
    cf2aa264379c26fc
  • Location
    Yogyakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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