Position: ACCOUNT OFFICER (Full time #527326) Property / Office: Mandarin Oriental, Jakarta Location: Jakarta, Indonesia
Duties and Responsibilities
Maintain the Account Receivable ledger, ensuring that there are no balances outstanding that should not be there
Assist the Credit Staff to ensure that all accounts are billed / invoiced
Review the High Balance Report
Reconciles credit card payments, posts on a timely basis
Post and reconcile all payment received for billing accounts and credit card on a daily basis
Reconcile the Account Receivable Ledger against the bookkeeping ledger
Transfers Guest Ledger/City Ledger checked out folio balances to appropriate credit accounts
Review the request for payment of deposit refunds
Assists in the preparation and balancing of accounts receivable recap daily
Handles disputed charges, researches and attempts to resolve disputes, provides documentation to confirm accuracy of billing or issues credit as needed
Assists in the preparation of 30/60/90+ day aging report for review by Financial Controller and Account Receivable Supervisor
To assist on the process of month end and year end closing
To assist on identifying possible bad debts
Attends departmental meetings as required to communicate effectively with other accounting personnel to ensure that they are kept current with pertinent hotel information, rates, promotions, packages, activities and events
Other duties assigned
Requirements:
Willing to work a flexible schedule and holidays.
Be a self-motivator and motivator of others
Work in a safe, prudent and organized manner.
Have an in-depth knowledge of the menus
Be able to relate to all levels of guests and management.
Have the ability to handle multiple tasks using time and task management skills.
Have a minimum of 1-year experience in similar position, preferably in luxury environment
Have excellent communication and organization skills
Be able to consistently delight and satisfy our guest
Have the ability to handle guest requests in a detailed manner
Have excellent attention to details and service knowledge
Advertised: 07 Feb 2022 SE Asia Standard Time Applications close: 30 Apr 2022 SE Asia Standard Time
Currently on the last year or recently finished diploma (D3) or Bachelor Degree (S1) students from reputable universities majoring Business, Marketing, or otherâ¦