Job Description

Site Name: Singapore - Rochester Park, Hong Kong – The Gateway, Indonesia - DKI Jakarta - Jakarta Selatan, Malaysia - Kuala Lumpur, Taiwan - Taipei
Posted Date: Jan 12 2022

Purpose of this role

Consumer Health (CH) has the ambition to be the world’s leading pure play Consumer Healthcare company. The relationship between wellness and technology is deepening as a digitally native generation look for new ways to empower themselves and their wellbeing. To win in this dynamic marketplace we must a) serve the needs of our consumers better than competitors in our local markets; b) drive growth and profitability across all markets and channels; c) win in the market to influence experts who help recommend our products to consumers.

The goal is to drive positive channel growth and profitability, whilst ensuring consistent and coherent commercial execution, by supporting local markets in managing their business in an efficient and effective way.

We are looking for a highly motivated Business Analyst to join our team in order to deliver the best sales force automation and distribution management system solutions to our customers. Our strategy is to design, develop and deliver solutions to enable customer profitability.

You will be responsible for having a deep understanding of business processes and needs, identifying gaps and opportunities, and partnering closely with technical development teams to bring products to life. You will have an agile mindset, a can-do attitude, and you will be passionate about solving business challenges through technology.

In turn we promise to create an environment for you to do the very best and rewarding work of your career. The role is rare in that the scope for you to make an impact is very real and you will interface significantly with colleagues across the company. This is an excellent time to be joining a highly successful market leader in the healthcare industry and drive significant technology change across the organization.

Key Responsibilities

• Working closely with the Product Manager to assess value, develop cases, prioritize stories, epics and themes to ensure focus on those with maximum value are aligned with the product strategy.
• Develop detailed user requirements/user stories and ensure that these are clearly understood by all key stakeholders.
• Work closely with technical leads and business stakeholders to ensure solution design provides an exceptional customer experience as well as being compliant and future ready.
• Lead and coordinate sprint retrospectives to ensure continuous improvement and optimization across ways of working, processes, tools and technology.
• Take lead of the scrum team in the planning of product releases, and setting the expectation for delivery of new functionalities.
• Understand product dependencies and ensure risks and issues are clearly tracked and understood by key stakeholders.
• Build strong cross functional partnerships with key business stakeholder as well as aligning across the GSK Tech organization on standards relating to platforms, security, vendors and delivery models.
• Coordinate User Acceptance Testing as required.
• Act as a product evangelist to build awareness and understanding.

Why you?

Basic Qualifications

We are looking for professionals with these required skills to achieve our goals

• Solid experience of working within Agile teams and environments - releasing new product increments regularly.
• BSc Degree - Technical Degree e.g. Engineering, Information Technology, Computer Science
• 5 years within a product and/or business analyst role.
• Strong technical experience of sales force automation & distributor management products & services is highly preferred.
• A strong background in analysis and critical evaluation of information gathered from multiple sources
• Full systems & product lifecycle leadership experience

Preferred Qualifications

If you have the following characteristics, it would be a plus:

• In-depth knowledge of Agile process and principles.
• Experience in multi-national Healthcare and/or Fast-Moving Consumer Goods Company

Diversity, Equity and Inclusion
In Consumer Healthcare we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.
We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

• LI-GSK

Our goal is to be one of the world’s most innovative, best performing and trusted healthcare companies. We believe that we all bring something unique to GSK and when we combine our knowledge, experiences and styles together, the impact is incredible. Come join our adventure at GSK where you will be inspired to do your best work for our patients and consumers. A place where you can be you, feel good and keep growing.

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