Job Description

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

Working Arrangement

Hybrid

Job Description

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Regional Agency Trainer with the resources to solve critical problems for the future of our business, which is why we need you.

Manulife Indonesia Agency Learning & Development is pursued to provide the best support for enhancing their capabilities within. Agency Regional Trainers is the one of the main source utilized to fulfill this concern by providing the best practice to cater this matters in the most effective and efficient way.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
• You thrive in teams, and enjoy getting things done together
• You take ownership and build solutions, focusing on what matters
• You do what is right, work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for someone with:

• University Degree graduated.
• More than 3 years of insurance experience
• Skillful at time management
• Ability to work under pressure
• Skilled in using Office and proficient in PPT and Excel
• Customer service oriented
• Concern for organization and quality
• Focus on practical actions
• Development and learning oriented
• Sensitive with interpersonal relationships

Nice to Haves:

• Ability to build and manage relationships with the key internal stakeholders

On the job you will:

• Responsible for basic training/advanced training/teaching and related training administration of marketing staff for continuing education

• Responsible for management, selection and training of honorable lecturers to enhance the skills of trainers

• Responsible for training assessment and feedback, communicate with the organization leader and chief trainer for problems found in the assessment, and perform rectification in a timely manner to improve the quality of training

• Maintain and enter training related information

• Take charge of file management of the department

• Assist the Master Trainer in completing other training programs at the headquarters or region

• Report violations or potential risks identified during the work and propose corrections or improvements in a timely manner

• Assist the Audit Department to complete the audit related work and complete the rectification work according to the audit report

• Cooperate with departments of the headquarters to complete various projects and work • May perform other tasks as assigned Rules of conduct:

• Comply with the rules and regulations established by the regulator

• Comply with the rules and regulations established by the company

• Comply with the business operations process established by the company or its department

• Act in compliance with national laws, corporate ethics codes and regulations of the compliance department

• Adhere to the principles of integrity and honesty. Avoid providing false financial notes or information to the company

• Keep a keen sense of risk control and compliance

Our commitment to you

• Our mission; to be a part of making Decisions Easier and Lives Better
• A leadership team dedicated to your growth and success
• A bold ambition and set of goals to be a leader in driving transformation in our industry
• Our best. Every day.

Learn more about opportunities with us at jobs.manulife.com

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock and Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com .

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance , annuities , investments , 401(k) plans , and education savings plans . Additional information about John Hancock may be found at johnhancock.com .

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .