Business Function
Group Legal, Compliance & Secretariat ensures that the bank's interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. Because we believe that at the heart of business banking is to uphold the values of trust and integrity for all our stakeholders.
Responsibilities
1. Conduct fraud monitoring and taking preventive action through fraud blocking relate to fraud transaction.
2. Responds for any fraud complaint through CCTR channel
3. Provides fraud cancellation request directly to merchant & acquirer
4. Provide regular fraud report based on daily activities
5. Involve in regular team briefing to highlight issues and update the team performance towards the target set.
6. Doing processing data to determined which card/account have not successfully block/freeze (daily).
7. Doing processing data to determined which card/account have not successfully replaced relate to fraud action (monthly)
8. Doing processing data to determined which case alert have no supporting memo (monthly)
9. Doing assess by phone recording (sample) for any transaction confirmation calls performed by transaction monitoring team.
10. Doing assess by sample decision taken by transaction monitoring team.
11. Support anti-fraud team for any technical issue (access, etc)
12. Doing follow up for cancellation initiative by transaction monitoring team
13. Received and distribute cancellation request by acquirer to authorization team.
14. Doing compilation for any cancellation action.
Requirements
Technical Experiences:
1. Strong understanding on fraud management regulation related to risk management and Anti-Fraud Strategy Implementation.
2. Relevant qualification and/or work experience in fraud monitoring
3. Understanding risk management
4. Understanding in Fraud prevention and risk awareness management
5. Able to make analysis on fraud trends and apply to Bank
Understanding with microsoft office tools
6. Relevant qualification and/or work experience in fraud
7. Communicative reporting skills
Non-Technical Experiences:
1. Data analysis skills
2. Constantly maintaining high levels of accuracy
3. Positive and enthusiastic working attitude
4. Having a responsible attitude and remaining calm under pressure
5. Adaptable to new changes and new assignment related to Anti-Fraud Unit
6. Data analysis skills
7. Constantly maintaining high levels of accuracy
8. Positive and enthusiastic working attitude
9. Having a responsible attitude and remaining calm under pressure
10. Adaptable to new changes and new assignment related to Anti-Fraud Unit.
Primary Location: Indonesia
Job: Legal & Compliance
Schedule: Regular
Employee Status:
Full-time
:
Job Posting: Apr 13, 2022, 7:33:39 AM
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