Product Communication Executive - Midtrans

Date Posted: Posted30+ hari yang lalu
Salary:
GO-JEK
Jakarta
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Job Description

Location

Jakarta

Work Type

Permanent

Application Posted

October 11, 2021

About the Role
We’re looking for a person who is passionate about marketing content and making experiments using multiple communication channels. This job not only gives you a wider perspective on the dynamic of B2B business but also a challenging and satisfying role to handle multiple strategic channels that connect our brands to thousands of merchants. This is a great opportunity to tap into the Indonesian fascinating payment ecosystem and take part in the realization of GoTo’s vision to make payment inclusivity possible for all.

What You Will Do

  • Create communication strategy and align with Product Marketing Manager/Executive & Growth Merchant Marketing team to manage all communication going out to merchants in order to reach the campaign objective / Marketing OKR
  • Develop and execute merchant communications content plan across all channels (Email, Whatsapp for Business, Push Notification, etc) based on campaign objectives and do A/B testing to generate the best communication result
  • Able to utilize CRM tools available to create automated campaigns preferably Hubspot
  • Support PME & PMM in providing a post-campaign performance of the communication plan (channel, content, creative materials, etc) and able to give learnings and improvement for the next campaign
  • Work closely with other Merchant Marketing teams across division (Creative Team, Social Media Team, Growth team, etc) to ensure effective & efficient implementation of the communication strategy

What You Will Need

  • At least 1 year experience in Content Writing/Communications/PR/Social Media/Merchant Communications in e-commerce or startup companies (fresh graduates with similar internship experience are welcome)
  • Excellent command of Indonesian & English; both written and spoken
  • Strong communications skills & project management skills
  • Ability to learn fast and multitask
  • Data-driven
  • Well organized & have a can-do attitude
About the Team Our Payments team oversees GoPay (Southeast Asia’s fastest-growing consumer payments and financial services app), as well as Midtrans (one of Indonesia’s largest payment gateways), and Spots (Indonesia’s largest offline network for payments). We’re a team of 5 people who love what we do and are strongly driven by purpose. We’re sharing the same value in making our journey worth it by making our work effort as a contributor to our personal growth. We are as much performance-driven personnel as we are awakened to our own wellbeing. We support and challenge each other in a positive manner. We love the nickname of ‘Ambi-team’ that our stakeholders gave us because we simply love to taste winning. We do believe extra miles are fun because it’s never crowded there. You’re going to join a little family at work who care about each other and know how to have fun even in the WFH environment. We've helped simplify payments for over 300,000 merchant-partners in our respective regions - from retail stores in town to your favorite Gorengan and Martabak stalls. But, the growth of Payments does not stop here. We are hungry for more. We intend to become the largest payment and financial services group in Southeast Asia. We are working on several projects now, including one about enhancing direct interaction with our merchant-partners of a variety of businesses and their customers. We’re a high-performing, tight-knit team who are committed to the growth of the company, as well as each other’s personal growth and well-being. Pre-COVID, factions of our team would enjoy catching up over a round of drinks after work. However, with WFH becoming more normalized, we've been sharing our favorite ways to prioritize a healthy work-life balance at home. Off-hours, you’d probably find us binging The Queen’s Gambit on Netflix, whipping up a loaf of sourdough bread, or trying our best to survive a HIIT workout on YouTube.

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Job Detail

  • Job Id
    b7c4500f9b57f834
  • Location
    Jakarta
  • Company
    GO-JEK
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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