SERVICE ENGINEER HCBG

Date Posted: Posted10 hari yang lalu
Salary:
Jakarta
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Job Description

Klien kami sebuah Perusahaan Terkemuka di Indonesia saat ini sedang membuka lowongan untuk posisi :

Service Engineer HCBG

Responsibilities :

  • Responsible for hardware service business and support business team Healthcare Business such as Sterilizer and Patient Warming in hospital market

  • Responsible for assigned machine service activities regarding provide technical support as tier 1 level, handling customer inquiries, resolving issue and provide in-service training

  • Customer interaction by phone , email , and onsite face to face visiting

  • Escalate the critical service and quality issue to country service engineer

  • Apply new hardware and technologies and manage training schedule and qualified training sessions

  • Improve, manage and evaluate local authorized 3rd party service providers service capabilities by provide training, technical up to date bulletin , standard procedure and best practice sharing to meet company standards regarding service KPI, improve first time trough, minimized device repair turnaround time and ensure high level customer satisfaction


    • Requirements:

  • Pria/Bachelor of Engineering in Mechanical, Electrical/Electronic, Biomedical or related field

  • Strong knowledge of electrical, mechanical ,computer service software and analytical skills with tracking records

  • Preferential employment at least in 3 years of hardware and software service experiences in Medical or related market

  • Good written and verbal communication skills in English

  • Proficiency in MS Office (Skilled Excel, MS Team and PowerPoint)

  • Result oriented, critical thinking, service mindset, good time management skills, positive impetus to team members and possess good communication skill

  • Able to travel in country frequently


    • Benefit :

  • Salary Rp. 10.000.000

  • T. Transport Rp. 550.000

  • Communication Rp 100.000

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    Job Detail

    • Job Id
      b1a6db1ed61fe925
    • Location
      Jakarta
    • Company
    • Type
      Private
    • Employment Status
      Permanent
    • Positions
      Available
    • Career Level
      Experience
    • Gender
      Male/Female

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