Head of Quality

Date Posted: Posted30+ hari yang lalu
Salary:
HappyFresh
Jakarta
Apply Now Whatsapp to Friend Save This Job

Job Description

Grocery shopping is easy, said no one ever! Nobody likes cardio in the supermarket, looking for an empty parking bay, lining up and, God forbid, traffic jams. There is more to life than just reaching for that loaf of bread on the top shelf at the store. Enter the solution!
We are HappyFresh, Southeast Asia’s leading grocery e-commerce company that is hell-bent on delivering a simplified life by revolutionizing how you and many households get their groceries.
Our HappyFresh app grants access to over 400 partnered supermarkets and specialty stores that echo our cause to change the grocery shopping landscape.
Customers can also shop from our HappyFresh Supermarket, which offers greater shopping flexibility. Enjoy express and scheduled grocery deliveries, fewer out-of-stock moments, competitive prices and more.
We hold through to 5 cultural pillars that serve as our mantra behind our day-to-day tasks and interactions with our teammates, laying the foundation for a more conducive and productive work culture. They are:
Customer, Customer, Customer Ownership and Deliver Impact Team Player Openness Self Mastery
Beyond our strive towards solving the problem that is grocery shopping, we look to address the needs and wants of local communities and create a future where groceries will never be a problem in the modern world.

What Will You Do

  • Assist Group Head of Quality in building up the best in class quality assurance & risks management (QARM) strategy for the group.
  • Develop and execute policies, procedures and programs related to food safety system and product quality assurance.
  • Ensure the implementation of food safety and quality system is line with the company’s mission, values, standards of ethics and integrity.
  • Monitor and control food safety and QA/QC system in all HappyFresh facilities and locations sites.
  • Lead, coach and develop country quality team, monitor and report the KPIs on the quality strategy.
  • Deliver technical training to management and employees in the areas of food safety, food fraud and food defense.
  • Travel to inspection sites and conduct food safety and quality audits when required
  • Responsible to ensure that product sampling & laboratory testing are conducted properly.
  • Partner with other divisions to ensure program compliance and enhancement.
  • Complete all food safety & quality reports and other event-associated documentation in a timely manner.
  • Represent quality function with internal and external parties concerning food safety & quality issues and initiatives.
  • Maintain a favorable working relationship with all other company employees /suppliers / partners in order to foster and promote a cooperative and harmonious working climate.
  • Ensure that national/local regulations & laws related to system and products are always updated.
  • Participates in companywide initiatives to control costs, reduce waste management system, and deliver high quality products to HappyFresh customers.
  • Create and execute special projects as assigned or as and when required.

What Will You Need

  • 5-8 years of experience in Quality Assurance & Risk Management in Food, FMCG or E-commerce companies with at least 2 years at a Managerial position.
  • Holding a bachelor/master’s degree of Food Sciences or appropriate discipline
  • Expertise in developing and implementing food safety & quality system, policies, standards, and audits.
  • Relevant experience in product recall and/or withdrawal, product shelf life, hygiene sanitation, and pest control management system.
  • Knowledge of fresh/food products safety requirements, legal standards and Halal assurance system.
  • Strong strategic thinking, analytical skill and problem solving.
  • Proficient in windows-based programs.
  • Strong oral and written communication skills; comfortable with a bilingual in English and native language.
  • Strong supervisory and leadership skills.
  • Proven track record to build from scratch Quality Assurance & Risk Management systems Good team player, positive attitude, and eagerness to learn
  • Able to work remotely when required, self-motivated, creative & entrepreneurial attitude
  • Ability to effectively converse and write in English for collaborations at group level
  • Willing to work the extra miles & can-do attitude.

What's In It For You

  • HappyFit: fun exercise programs alongside professional trainers.
  • HappyMind: free psychological consultation to keep your mental health on track.
  • HappyBenefit: allowance for health activities and health-related items.
  • LinkedIn Learning access for all courses!
  • Discounts on grocery shopping on our HappyFresh app.
  • Competitive compensation package including medical, dental, maternal insurance and more.
  • No Meeting Thursday: an internal initiative for HappyFreshers to engage in deeper work task focus without distractions.
  • Additional 1 day annual leave for each work anniversary.
  • Birthday leave.
  • Occasional celebration for team engagements.
  • All-access to snacks in our pantry.
  • Hybrid working environment with dynamic and international colleagues.
What Will You be Part of Meet, collaborate, and flex your skills alongside talented and driven problem solvers from all walks of life. We applaud a hungry-to-learn and a proactive attitude in helping other HappyFreshers within and beyond your departmental borders in their time of need. All while striving for the same goal - to deliver a simplified life.
We place safety for HappyFreshers first. Hence why, we take extensive measures to ensure you stay safe and healthy in body, mind, and soul through our various online and offline activities.
See what it's like to work here: http://happyfresh.com/careers

Related Jobs

Job Detail

  • Job Id
    a8d6766cc2876b8c
  • Location
    Jakarta
  • Company
    HappyFresh
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact HappyFresh

Sponsored by

https://www.halokerja.kabardunia.com connects jobseekers and recruiters by accurately matching candidate profiles to the relevant job openings through an advanced 2-way matching technology. While most job portals only focus on getting candidates the next job, Shine focuses on the entire career growth of candidates.

Quick Links
Jobs By Industry
Latest Job
Copyright © 2026 halokerja.kabardunia.com . All Rights Reserved.