Job Description:
Life at Grab:
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.
Get to know our Team:
A dynamic team that provides you the environment to grow and a better career.
Get to know the Role:
We are looking for a talented generalist to help our team to build strategic relationships with high-profile merchants and drive revenue. As a Partnership Lead, you will be responsible and lead teams for owning and growing our most important merchant relationships.
We're looking for superstars who can operate independently, move fast, and get things done. We want people who love being challenged and are excited by the idea of joining our growing Merchant Organization and doing what it takes to win. If this sounds like you – read on!
The day-to-day activities:
Relationships building: Helping the team to continuously engage our merchants and listening to their needs, feedback, and stay in close communications, especially enterprise accounts.
Marketing campaign and promotions design: Together with the team to craft a compelling campaign by leveraging co-marketing partnership with our partners to bring value to our customers, which also drive more values back to our partners
Driving growth and Higher ROI: Ensuring the partners are growing with you and the company through the team. Leading the team to take a data-driven approach to estimate ROI and KPI analysis for each partner in order to grow basket size and create loyal customers.
Cross-functional relationship: Working with our product, operations, and merchant acquisition teams to make sure merchants have the best possible experience
Managing team performance: You will be most likely work with a team from a very early stage. It’s crucial to help build the team, tools, and processes needed to serve, retain and grow our most important merchants
The must-haves:
Minimum of 5-7 years experience in sales business development, account/ relationship management
Experienced in handling dynamic teams with extraordinary leadership styles.
An exceptional track record of driving revenue through partnerships
Multi-tasking and able to work under pressure and constantly changing environment
Proficient in English is a must
Passion for the on-demand delivery space, and food delivery in particular
Comfortable to work using laptop and internet
Great communication and negotiation skills
We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.
About Grab
Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries.
Join us today to drive Southeast Asia forward, together.
Capture information from supervisors and planning reports.
Implement and communicate the plan.
Assess and evaluate plan results.
Adhere to and Promote Safety.