Baru Customer Service Agent

Date Posted: Posted4 hari yang lalu
Salary:
Jakarta+1 lokasi

Job Description

Join our future logistics

At Maersk, we want to be pioneers in logistics. We’re embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service that can deliver intelligent solutions for customers around the world.

We offer

At Maersk, our ambition is nothing less than to become the global leader in integrated logistics, offering a truly end-to-end service that makes trade simpler and easier than ever.
But we also need talent of all levels with just as much ambition to match. If you share our drive and commitment, the opportunities are limitless. By combining our scale and resources with an entrepreneurial mindset, we’ll give you the chance to take on bigger challenges, grow faster and develop yourself further.

Key responsibilities

  • Build strong and lasting relationships with customers and provide second-to-none customer service.
  • Take full responsibilities and end-to-end ownership of customer shipments and issues.
  • Engage in constructive problem resolution and provide solutions.
  • Act and communicate proactively and keep customers informed of any issues or changes in the booking.
  • Address root causes and seek continuous improvements – constantly look for ways to improve work processes.
  • Work independently and assist the team in realizing goals and standards – share knowledge and best practices

We are looking for

  • Previous customer service experience in logistics and supply chain will be an advantage.
  • Previous experience in a customer facing role, preferably one that involved any form of critical thinking.
  • Can handle pressure and high volume of customers.
  • Personable, energetic and excellent communication skills.
  • Someone who is an excellent team player and able to work effectively under pressure.
  • Should have the ability to converse with people of all levels and is well organised, efficient and effective

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.


    Indonesia Jakarta Temporary Customer Service
Last application date: 30/1/2022

Related Jobs

  • Baru Head of Performance Marketing

    - Posted7 hari yang lalu

    Work with closely with CMO and CEO to drive marketing strategy. Drive revenue, achieve targeted ROI and maintain positive KPI trends; Determine Daily, Weekly,…

  • Accountant (Manufacturing)

    - 30+ hari yang lalu

    Bachelor’s degree in Accounting. Having at least 2 years experiences in Finance and Accounting. Able to adapt to new accounting programs.

  • Having an experience in Employee Engagement for 1 year or fresh graduate are welcome. Oral & Written Communication skill, Detail Oriented, and Customer Oriented…

  • CONTACT CENTER DIGITAL

    - Posted26 hari yang lalu

    Mampu menganalisa dan merespon masalah dengan baik dan cepat. Sudah vaksinasi covid19 min dosis pertama (ada sertifikat). Scan Ijazah & Transkrip Nilai.

  • FULLSTACK BOOTCAMP PROGRAMMER

    - Posted30+ hari yang lalu

    Candidates must possess at least Bachelor's Degree in Computer Science/Information Technology or equivalent. Must have basic knowledge of Programming.

Job Detail

  • Job Id
    97ca1aaa58355881
  • Location
    Jakarta+1 lokasi
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact Maersk

Sponsored by

https://www.halokerja.kabardunia.com connects jobseekers and recruiters by accurately matching candidate profiles to the relevant job openings through an advanced 2-way matching technology. While most job portals only focus on getting candidates the next job, Shine focuses on the entire career growth of candidates.

Latest Job