Job Description

Would you like to take this opportunity to influence the industry towards a more responsible use of the world’s natural resources?
At Metso Outotec you will join a supportive and inclusive network of colleagues from around the world. There will always be a chance for you to learn and try something new.
This is your invitation to rise above what was possible yesterday.

Job posting end date: 5 August 2022

JOB DESCRIPTIONS

The Field Service Technician is responsible for providing hands-on field Installation, repairs, and technical support for Metso Outotec customers and/or third-party contractors in existing and/or newly acquired retrofit/rebuild/replacement equipment. Project the image of Metso Outotec as the service-oriented company to depend on for competent field service support on mining equipment for maintenance, repairs, upgrades, and operation. The Field Service Technician position requires strong experience as a Field Service Technician with a background in mechanical and maintenance work as well as in depth knowledge of mining equipment.

DUTIES AND RESPONSIBILITIES

Prior to arrival at field assignment location, study, plan, and prepare for field work based on the detailed scope of work, drawings, specifications, Metso Outotec and customer policies/procedures/rules/regulations/safety, specific instructions, etc.
Provide technical and hands-on service during demolition and installation, checkout, start-up, and commissioning to ensure safety and proper equipment and system erection is in accordance with contract designs and drawing requirements.
Perform various millwright tasks such as, but not limited to, installation and Refurbish Mills, Crusher, Screens, Pump, etc.
Repair and maintenance various types of process equipment such as crushers, conveyers, pumps, screens, mills, etc.
Read Micrometers, Calipers, Machinist Levels, Pi Tapes as well as other precision measuring equipment.
Troubleshoot fit/form problems and advise/assist on corrective action and repairs.
Removes rough spots from work piece, suing portable grinder, hand file, or scraper.
Keep Field Service Supervisor/ Manager or project manager up to date on field progress, problems, delays, etc.
Keep accurate records regarding job progress, delays, problems, deliveries, changes, extras, and engineering and fabrication errors.
Document all job delays and their cause and ensure client comprehends and signs the documentation.
Communications with the client to ensure satisfaction with job progress and quality.
Insure client issues proper documentation for extra work and changes.
Work in liaison with the various technical support departments within the Metso Outotec organization.
Visit or stay at customers site with the field service /sales force to develop and grow service business opportunities.
Perform work using safe and proper methods and procedures to maintain and repair Metso Outotec equipment.
Performs other duties as assigned by the Field Service Supervisors, LCS Supervisors or Field Service/LCS Manager.
Overtime work often required (evenings, weekends, holidays).

SKILLS AND CAPABILITIES
Incorporate safety into daily work life
Management and business literacy skills.
Strong interpersonal skills.
Excellent verbal and technical written communication skills.
Develop strong trusting relationships to gain support and achieve results.
Exhibit a commitment to quality ethics.
Be self-directed and motivated.
Ability to complete assigned tasks with minimal supervision.
Strong written and oral communication skills required combined with accuracy and attention to details.
Knowledge of process equipment such as crushers, conveyers, pumps, screens, mills, etc.
Must have a talent for working with other people effectively, fellow employees, customers, contractors.
Capability of making quick, accurate decisions relative to problem solution and problem liability.
Must be well organized and able to maintain accurate records and communicate reliable information through detailed technical reports.
Mechanical knowledge and abilities a must.
Capability to understand the various product applications marketed by Metso Outotec.
Ability to read and interpret imperial and metric tape measurers, and engineering and architectural drawings. Ability to use and interpret dial indicators, calipers, micrometers is a plus.
Work directly with Safety, Supervisors, and co-workers to conduct the work safely
Ability to travel
Good attendance record and willingness to work rotating shifts, or long hours (including evenings, weekends, and holidays).
Ability to use all extremities to efficiently operate manual tools, power tools, office and computer equipment.
Climbing of, and working on, stairs, ladders, and scaffolding, occasionally at extreme heights, is required.
Capable of performing basic torch cutting skills using oxygen and acetylene, air arc.
Must understand basic rigging
Ability to stay in remote locations for extended periods and have the stamina to work long hours during emergency breakdowns and peak periods.
Must have the stamina to work extended hours. Requires the ability to work in a variety of environments that may include exposure to heat, cold, humidity, fumes, airborne particles, chemicals, loud noise and all types of weather conditions

QUALIFICATION & EXPERIENCE.
Associate Degree preferred in Engineering or Quality Engineering with precision dimensional inspection experience.
Two or more years of mechanical maintenance experience
Requires the ability to read and interpret mechanical drawings.
Ability to make mechanical drawings with geometric tolerances is required.
Understand both Metric and Imperial dimensions.
Clear communication skills both verbally and written.

Metso Outotec is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing, metals refining and recycling industries globally. By improving our customers’ energy and water efficiency, increasing their productivity, and reducing environmental risks with our product and process expertise, we are the partner for positive change.

Metso Outotec is committed to limiting global warming to 1.5°C with Science Based Targets. We ranked 8th on the 2021 Global 100 list of the world’s most sustainable companies.

Headquartered in Helsinki, Finland, Metso Outotec employs over 15,000 people in more than 50 countries and its sales for 2021 were about EUR 4.2 billion. The company is listed on the Nasdaq Helsinki. mogroup.com, twitter.com/metsooutotec

Job Type: Full-time