Customer Service Executive

Date Posted: Posted30+ hari yang lalu

Salary:

Jakarta

Apply Now Whatsapp to Friend Save This Job

Job Description

GROW your career with Exabytes

We’re a company that is growing rapidly by the day, nurturing and grooming our team to achieve their career dreams. We are constantly on the lookout for exceptionally talented and passionate individuals to join our big family. If you’re one who is passionate, hardworking with drive, and wants to advance your career, there’s no better home for your potential than Exabytes!

Customer Service Executive

Full-time
Entry level
Experience 1 Year
Hiring 2 Person
Yogyakarta

Responsibilities:

Online LiveChat according to schedule
Working on Ticket Support on Freshdesk
Doing Bank Payment Verification
Working on PayPal payment
Approve Pending Orders / Pending Service Activation
Follow up Client's Pending Order (SSL: confirmation of CSR data and Domain: confirmation of completeness of documents) via Ticket/Email/Telephone
Canceling Service for Orders that the client does not respond to
Create Weekly Service Order Activation Report
Make Monthly Report of Corporate Client Billing

Requirements:

At least 1 Year(s) of working experience in related field is required for this position
Bachelor Degree from any study, Preferably Marketing or IT
Excellent in English
Proven experience as an customer service
Excellent communication/presentation skills and ability to build relationships
Good Negotiating Skill
Well Disciplined / Well Organized, Excellent Follow up skill
Knowing about the Domain, Hosting/Server, Website sales is an advantage
Able to work under pressure and meet tight deadlines

COVID-19 considerations:
Always wear mask at office, handsanitizer always around, cubicle workstation, Work From Home allowed (after probation or during the pandemic)

Related Jobs

id -

Apply Now
id -

Apply Now
id -

Apply Now
Quality Assurance Pharmacy Industry

Bekasi - Posted9 hari yang lalu

Apply Now

Melakukan tinjauan real-time dari catatan manufaktur. Age : 18 â 28 years old. Pengetahuan tentang proses kualitas, termasuk disposisi material, persyaratanâ¦
Baru Sales Executive East Indonesia

Jakarta - Posted7 hari yang lalu

Apply Now

Responsible for sales achievement in Jakarta areas by increasing business opportunities through dealing with new accounts.

Job Detail

Job Id

8194239fcfbf68c0
Location

Jakarta
Company
Type

Private
Employment Status

Permanent
Positions

Available
Career Level

Experience
Gender

Male/Female