Date Posted:
Salary:
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Job Description

Collaborate with PM and Sales team related to the scope of work and project timeline

Deliver the scoped of work to the customer according to the requirements (either chatbot or omnichannel)

Deploy conversational chat, including FAQ, Dialog, SDK or process flow

Providing consultations and suggestions for customer issues related to chatbot and omnichannel

Be a bridge between the customer with the support team and product team, related to bugs found

Conduct training to customers for each project, both chatbot and omnichannel

Perform troubleshooting to find clue relate to an issue and bug before it is forward to the product team and support team

Give suggestions for enhancing parts that are felt to be improved based on reality in the field
Candidate must possess at least a Bachelor's Degree, Computer Science or Information Technology, Engineering (Computer or Telecommunication) or equivalent

Project based in 6 Months

Have good Excel skills

Fast learner and have encouragement to learn new technology

Team player and willing to work under pressure

Good interpersonal and communication skills and work attitude

Fresh graduates are encouraged to apply

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Job Detail

  • Job Id
    81509bc9f4608520
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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