Loan Operations Quality Assurance Reviewer

Date Posted: 18 hari yang lalu
Salary:
Jakarta

Job Description

Key Responsibilities:

This role is for a Quality Assurance reviewer for ISG Loan operations quality assurance function, who will look after the following:

  • Conduct quality assurance reviews on approved loan transactions / processes / documentation
  • Ensure loan transactions are accurately processed and authorized within stipulated Service Level Agreement
  • Ensure loan documentation’s adherence to policies, guidelines and procedures as well as compliance regulations
  • Report deficiencies on a timely basis to Loan operations stakeholders/management
  • Engage with Stakeholders/Senior management and ensure timely feedback loop
  • Conduct root cause analysis by identifying & analyzing areas of common defect/issues/themes
  • Assist or Lead continuous improvement plan and track implementation and success of initiatives
  • Achieve operational goals set, and deliver against agreed targets in terms of quality and productivity
  • Provide updates at regular meetings with Loan Operations, Risk and Controls, Compliance, etc.
  • Manage remediation projects / initiatives and report on progress as required
  • Assist or Lead departmental projects / initiatives as requested
  • Ensure timely escalation of operational risks incidents to relevant contact points

Development Value:

The successful candidate will have an excellent opportunity to develop a broad knowledge of Loan operations end to end cycle, regulatory exam methodology, and needs within a major global financial organisation, building on their current quality, controls and/ or operations experience.

Knowledge/Experience:

  • A proven track record with at least 8 years of relevant loans/financial Operations quality experience (i.e. Quality Assurance, Client Onboarding, Compliance, Audit and Regulatory)
  • Experience and knowledge of end to end Institutional banking loan cycle and solid understanding of direct/indirect lending products and practices
  • Knowledge of lending platforms like Loan IQ, ACBS
  • Exposure in reviewing credit agreements
  • Payments / reconciliation cycle experience
  • Regulatory concepts and other key areas of risk within the operations and data environments
  • Knowledge of policies, procedures, and compliance with applicable state and federal laws and regulations
  • Meticulous, analytical and mathematically inclined with basic accounting concepts
  • Ability to perform reviews or processes and identify issues/ gaps.

Qualifications:

  • Bachelor’s Degree or higher with at least 8 years’ experience in relevant domain
  • Further risk related qualifications would be beneficial

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Skills:

  • Exhibit good written and verbal communication skills.
  • Possess the ability to work with various Stakeholders and build and maintain effective working relationships
  • Ability to manage team level processes and deliver presentations
  • Ability to proficiently use MS Office products, particularly Word, Excel and PowerPoint
  • Strong analytical and time management skills, excellent attention to detail

Competencies:

  • Ability to multi-task and work independently
  • Ability to work to tight deadlines as part of a team.
  • Exhibit good attention to detail while focused on delivery.
  • Ability to work on several initiatives concurrently and cope with changes in priorities.
  • Proactive and “no surprises” approach in communicating issues and strength in sustaining independent views.

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Job Family Group:

Compliance and Control

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Job Family:

Business KYC

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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Job Detail

  • Job Id
    78f5b0bb00042a62
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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