Being the primary point of contact for IT support, you will serve the needs of the business, our guests, and your colleagues to ensure smooth overall operations in the Hotel. You will assist in the implementation and upkeep of the Property Management System (Opera) and be the key driver in ensuring that the PMS is up to date with the most current version as instructed by Corporate IT, then assist authorized users in relation to hotel operations and support team members with their personal computers. You are also responsible for the coordination and timely handling of any software fault reports, issues, or enhancement requests as well as to provide technical assistance to internal and external audit staff.
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