Job Description

The BDM role is in place to ensure that our product and application expertise and understanding is available locally at an equal capability, ensuring speed and quality in aiding local sales efforts. They will ensure future customer product needs / market intelligence is communicated promptly to the relevant teams. The BDM will act as the first and primary Underground division point of contact/support to their assigned Customer Center(s) sales teams in terms of expertise, value translation of the underground portfolio, pricing, and communications regarding order to delivery.

The BDM will work in an open and collaborative manner, ensuring communication is pushed to all stakeholders ahead of demand, and that requests for assistance from our customers, internal or external, are answered efficiently and effectively.

• Ensuring the safety and well/being of self and team.
• Working closely with the Customer Center sales personnel.
• Work closely with the sales team for closing deals.
• Communicate the value of products/solutions to the sales teams and to the market to ensure Epiroc secures a premium price position wherever possible Research competition and provide product analysis (performance, range, capabilities).
• Conduct market research and competition analysis based on the availability, diesel consumption, drill meterage, drill rate, speed, and any other related specifications of Underground product.
• Keep updates with all facts, figures, market trends, competition rate and technology use related to Underground product, and support the sales team with those information for better preparation during visit or sales presentations towards customer and potential clients.
• Continuously seek new information or opportunities in new sectors of industries in which the Underground product may support.
• Prepare, define & execute the Strategic Business Plan on what and when should be proposed in the SRP based on existing fleet, demand from customer and operation.
• Responsible to prepare yearly forecast of the business and seek improvement initiatives based on the analysis of the actual results.
• Deliver training for the sales teams, mainly in the product knowledge, application opportunities, value-based selling, and related technologies to be used.
• Collect and interpret information on present and future customer demands.
• Help support sales and act as local voice of the Underground division.
• Coordinate the exposure of assigned products in the marketplace via trades shows, demos, advertising, etc.
• Ensure profitability of sales while working within approved pricing discount structure.
• Work closely with the technical training department, company service centers, and partner network to ensure all training needs are met.
• Assist the sales organization as needed with customer business development and/or product performance issues.
• Participation in development and negotiation of local tenders as needed.
• Responsible for monthly reporting to the Management.
• Support in achieving target set for yearly KPIs.
• Act as an ambassador for our aftermarket business wherever possible.

Requirements

Skill & Knowledge:

• A safety-first and collaboration mentality
• Good knowledge on how to communicate with multiple culture / nationality / religion.
• Data-driven approach to all decision making
• Ability to write comprehensive reports, business correspondence, and procedure manuals
• Creative problem solving capabilities, ability to think beyond how things have been done to how they can be optimized for efficiency/benefit.
• Strong analysis skill with a result oriented mindset.
• Commercial acumen/negotiating experience, understanding of tender / contract documents
• High ability to influence stakeholders, strong presentation skills
• Good relationship builder and trust enabler
• Able to multi-task – to manage multiple projects without sacrificing schedule or quality.
• Highly motivated, "hands on", energized, enthusiastic with passion and commitment for doing things in the right way without risking loss of business
• Ability to work independently or as integrated team member, as the situation requires
• Strong written and verbal communications in English, additional languages an asset
• Good understanding of basic business cases/financial statements and calculations
• Demonstrates self-awareness, develops oneself and seeks feedback.

Education & Experience:

• Bachelor of Science in Engineering or related discipline is preferred. Equivalent combination of education and experience may be considered in lieu of degree.
• Familiarity with Epiroc underground product line and / or competitor underground equipment will be an added advantage.
• Minimum of 5 years’ of practical related experience in the mining or construction aftermarket equipment, parts and services field is highly preferred.
• Strong mechanical/technical background is required for issue resolution & reasoning/discussing “root cause analysis” with customers.
• Advanced training in computer aided maintenance systems, reporting, databases, and spreadsheets are preferred qualifications
• Proficient level skills in MS Office, specifically PowerPoint, Excel and Outlook
• Possess a valid/active driver’s license
• Direct sales or commercial experience is considered an asset
• Excellent English language skills, reading, writing, verbal

The level of travel is dependent on the region - estimated 20% - 40% (maximum).

United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.

In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders.

We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.

Diversity and sustainability are key to grow fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries. Learn more at www.epirocgroup.com